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Showing content with the highest reputation on 07/30/2016 in all areas

  1. 1 point
    That is not good, @lzachs! Clearly, Geniatech is having some growing pains. I’m more than happy to cut a company a little slack when they’re in the position of supporting lots of new users — and doing it with a large data import and conversion. (I used to work in I.T.) But in Geniatech’s case their heart just doesn’t seem to be in it. It seems like they only occasionally check in here — and tickets go ignored for days or weeks at a time. That’s not right: we are paying customers, and I hope this gets resolved for you soon. @NinjaKai, can you help lzachs out? On a different note, I am happy to hear you are from Sweden! We have a high-school exchange student from Sweden coming to stay with us (in the United States) this coming school year, and are looking forward to learning more about your language and culture! I hope Geniatech gets Gracenote up and running for you soon, — Erik