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Just got this: Hello Eric ,Sorry for the inconvenience.The restoration has been completed. We are testing it now. We will inform you immediately once it is finished testing. Kind regards,Angela Geniatech EyeTV Support Team

After patiently waiting for more than a month for Geniatech to get their act together I finally gave up and requested a refund from PayPal. It was approved in less than 36 hours! At least Geniatech's accounting department is efficient. Looking at the two solutions described in this forum I found that the XMLTVListings approach, while easier, did not have the full channel lineup for my TV service (OTA). Moreover for the channels that were listed there was no sub-channel information. So I went with the Schedules Direct approach. I was able to find the correct listing for the TV service I have with all the sub-channel information. It took an afternoon to implement the automatic updating of the schedule (set at 4 am) in EyeTV using the directions posted on the forum (with minor modifications). I'm using the "json" service at Schedulesdirect.com. All appears to be working fine including the Smart Guides. I am using OS X 10.11.6 on a 2010 Mac Mini and EyeTV 3.6.9 (7416). Many thanks to all who contributed to finding a solution to the "EPG problem."