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Use Sentinel and self-sign EyeTV, then it works again (here at Mac mini m4)

Having purchased EyeTV 4 (8521) for macOS Catalina, there have been issues, some documented in the support forum here. I have allowed time since purchase for updates to be issued, which they have and all in all EyeTV 4 is an unmitigated disaster. Exporting is useless. Video stuttering Exiting Full Screen takes at least 2 attempts before it exits. Spinning beachballs galore. It is an unqualified mess. EyeTV 3 and earlier, allowed you to export in whatever format you wanted and guess what? IT WORKED EyeTV 4 exports a file which is unreadable by any player I have tried. EyeTV 4 is a pile of useless junk and a complete waste of money. It's as if Geniatech had absolutely no Mac software experience, but they did with EyeTV 3 DO NOT BUY.

So to get recording to work using TitanTV, does one do this by choosing what you want to record on their website and using the remote scheduling feature in preferences? I guess I'll give this a try for now. I was planning on moving to another solution after my TV Guide subscription expired in June (mainly because of the out of stock notice on the product page and what seems to be an intentional kill off of Eye TV for the Mac). Now that recordings cannot be setup using the TV Guide service, it looks like I'll need to switch now. It really is a shame because under Elgato's ownership, EyeTV had great brand recognition and a really easy to use PVR / TV solution. I'd been a happy customer for well over 10 years.

Dear EyeTV community In December 2021 and January 2022 due to ongoing crashes and quality issues in general I exchanged dozens of mails with Geniatech Europe and Geniatech Shenzen. On their request I sent them many screen shots and software error logs. And I made them aware of mistakes in their advertising in regards too EyeTV 4 for Macs (i.e. referring to Apple software that does not exist anymore, listing features that are not working in EyeTV 4 anymore and using outdated Apple terms). The result was rather frustrating. A lot of mails but nearly no improvement in regards to the software. Is it because of a low number of users? Certainly not as the the German director of Geniatech Europe (Mike Decker) wrote me that they have an user community with a two times seven digit number (means millions of users). Fact is: Geniatech completely missed the long in advance announced transfer of the Apple world to a 64-bit OS, that already started in 2010. And in 2018, when Apple stopped to support the 32-bit apps, It took them 15 months to produce a kind of beta software that had a very limited feature set. Furthermore they used Covid-19 as an argument for not being able to deliver within an acceptable time frame. Even now, 4 years later, EyeTV macOS is far away of being a finalised product with all the promised features – features we were used to by using the old EyeTV 3, coded by Elgato. And again they missed to make use of the developer version for the new macOS Ventura 13 that was available for months before the public launch. The result: After the update to macOS Ventura EyeTV 4 became unusable. Once more, we, the user community, feel frustrated and cheated by Geniatech. In the US of A and most probably also in the EU such a behavior would qualify for a legal battle, as Geniatech never delivered the advertised feature set and still selling this software in an unfinished and now even crashing version. Beside the legal aspects simply it is a question of business ethics. It looks like thet totally unacceptable behavior of this company needs to be counteracted by the power of their customers. As nobody at Geniatech cares in regards to the content of this forum, all of us should send a huge amount of complaining mails to the people concerned. During my contacts with Geniatech Shenzen and Germany I collected the contact addresses listed below. Feel free to flood these mail addresses with your complaints. kelly.li@geniatech.com (Geniatech EyeTV Support Team) abbey@geniatech.com (Sales Director Geniatech headquarter Shenzen) cpf@geniatech.com dgg@geniatech.com sales@geniatech.com suggestion@geniatech.com GTESales@geniatech.com (Geniatech Europe GmbH, EMEA HQ in Germany, Director is Mike Decker)

Really. Do you care about customers at all? Initially the excuse was "engineers need time"... so.. it's been 90 days and they STILL haven't addressed the issue. Really? Come on. Get your act together.

Please make EyeTV open source and available on GitHub.

DC Rackerby: Thanks for the tutorial on xmldv. I set it up and got it working right now. I live in the metro St. Louis area. A few pointers to those who are trying to do this as well. Step 1: set go to schedulesdirect.org and and click on the "Sign Up" tab to create an account. It sets you up with a free 7 day trial account. I haven't upgraded to the $6 2-month or $25 yearly account yet. Step 2: You'll get an e-mail with an activation code. Copy and paste it into the schedules direct web page. Step 3: on the "SD-DD Subscribed Lineups: Add a new lineup Report Lineup Problems " line click "Add a new lineup" and select the appropriate channel service you need. I have an HD Antenna which picks up 54 stations in the St. Louis area. Step 4: go to the http://mc2xml.awardspace.info to download mc2xml. Scroll down about a page and click on the download. since we are on Mac's choose the third column for OS X (x86) Step 5: create a folder "scripts" in your home folder (i.e. /Users/username - for me it is /Users/weber). You can go to the menu bar at the top of the screen and click on "Go" and navigate down to "Home" then right click on the Home folder and add a "New Folder" and name it scripts. Step 6: move mc2xml from your downloads folder to the scripts folder Step 7: open "Terminal" from your "Utilities" folder which is inside your "Applications" folder. type "cd ./scripts" to navigate to the scripts folder. Then type "chmod 755 mc2xml" so that mc2xml is recognized as an executable. Step 8: still in the Terminal window, type in ."/mc2xml -T sdusername:sdpassword" where username and password are what you choose for schedules direct in step 1. It will take a minute or so to process and will create a mc2xml.dat and xmldv.xml file and place them in your "scripts" folder. Step 9: still in the terminal window, type in "open -a EyeTV /Users/username/scripts/xmltv.xml". be sure to change username to your actual username. for me it is weber as you can see in top 5. Step 10: Go to EyeTV (which should be open). Click on "Channels" the third tab under Library on the left. Then for each channel click on the EPG tab and change it to xmldv. It will ask you to assign a channel and give you the list to choose from. This corresponds with the "lineup" you hopefully correctly choose in Step 3. Note, I tried setting each channel to xmldv before Step 9 and I got a blank list. So step 9 has to come first. Step 11: Once done for each channel you can go to the EyeTV "Program Guide" and see that it is filled in including titles for each episode and colors to indicate type of program - as we were used to with EPG TV Guide. Step 12: Open "TextEdit" and copy in the getup.sh procedure (listed again below). Remember to change your mac username on lines 2, 3 and 5and the schedules direct username and password on line 10. Then save it as getup.sh and place it in the "scripts" folder you created in step 5 #!/bin/bash MC2XML="/Users/username/scripts/mc2xml" XMLTV="/Users/username/scripts/xmltv.xml" #Set the working directory cd /Users/username/scripts/ # Check if we have internet connection ping -q -c 1 -t 5 google.com > /dev/null if [ $? -eq 0 ]; then # Get new schedule $MC2XML -T sdusername:sdpassword # Reload EyeTV with the file open -a EyeTV $XMLTV fi Step 13: Back in the "Terminal" window. type chmod 755 getepg.sh" to make getup.sh recognizable as an executable. Now in the terminal window you can tap "./Users/username/getepg.sh" and it will do the whole job for you. I haven't yet automated the procedure using Launch Agent, but will do that shortly. I also have to go thru this procedure on another mac since I have 2 eyetv hybrids. Thanks again to DC Rockery. I needed to put together this dummies guide because it took me a while to figure out how to make it all work. I figured someone else may need this as well

EyeTV 4 on MacOS 26 Tahoe Hello all, I upgraded to MacOS 26 Tahoe and the good news is, that EyeTV 4 is still working :-) Regards. Michael

No EPG service for 60 days.... Now you are banning users and removing all topics which relate to the MISSING EPG SERVICE, which disappeared August 7th, 2022 and has yet to return. This is how you've chosen to handle customers? Seriously???

Anyone else having problems with TV guide? My guide currently goes out to Tuesday at 7:00PM but nothing after that. My subscription goes until Mar. 19. I did a update now and it said downloading and adding channels but still no additional programs.

Hi all! Be aware: For a few days the version 8528 already popped up in the Geniatech download section a few months ago. It was the result of other EyeTV issues I discussed with Geniatech and it had nothing to do with the upcoming macOS Ventura. Unfortunately, this 8528 incorporated new troubles, for instance it didn' stream audio to the EyeTV iOS app anymore. After my feedback it has been removed from the download section. I assume that this hidden 8528 release on the Geniatech download server is still the old one, not containing any fix in regards to the Ventura issues. Just be careful. As long as there is no official communication by Geniatech, I recommend not to download from unknown sources. Once more it becomes obvious that Geniatech is unable or not willing to take care of EyeTV 4 for the Mac OS. As I already wrote in a former post: Mail your complaints to all this staff listed below. We, the customers of EyeTV 4 macOS, deserve a much better service. And it is time to let them know that we strongly disagree with the chaotic way they handle all the issues. They have to become aware: If they do not act, their behavior will result in a reputation risk for the company. kelly.li@geniatech.com (Geniatech EyeTV Support Team) abbey@geniatech.com (Sales Director Geniatech headquarter Shenzen) cpf@geniatech.com dgg@geniatech.com sales@geniatech.com suggestion@geniatech.com GTESales@geniatech.com (Geniatech Europe GmbH, EMEA HQ in Germany, Director is Mike Decker)

I managed to get XMLTV working in a couple of hours after some trial and error Hopefully just enough detail to get people going. I'm sure I reused previous knowledge from posts I found here and on Google This is all done in the terminal. If you are not comfortable with this I would avoid this option Pre-req is to install xcode and add-on's when prompted Google and Install macports (there is a package but I installed from the source tar. I recommend you do too as it will compile the version for your macOS). I'm doing this on an old mac running Sierra. Old OS and old shell https://www.macports.org/install.php Follow the instructions on the website including adding /opt/local/bin to your path or terminal will not find "port" once installed Once macports is installed: Install xmltv using sudo port install xmltv It may take a while as it takes care of all the required dependencies. This creates a series of tools in /opt/local/bin. I'm using the UK grabber but there are others. Then I ran /opt/local/bin/tv_grab_uk_tvguide --configure This creates the .xmltv directory in your user home and defines the cache location. You do want to go through the pain of selecting the channels in this config as selecting all will take the grabber forever to run. For the UK I had to say no or yes over a 1000 time. Yes it was pain but worthwhile One configured I created myself a script file in vi ~/.xmltv xmltv_refresh.sh Use your editor of choice. In this file I entered the following: !/bin/bash # Run the grabber, limit detail for speed 14 days, pass to sorter and output to an xml file /opt/local/bin/tv_grab_uk_tvguide --nodetailspage --days 14 | /opt/local/bin/tv_sort --by-channel --output ~/.xmltv/uk-tv-listings.xml # load xml EPG in EyeTV by passing the file /usr/bin/open -a /Applications/EyeTV.app ~/.xmltv/uk-tv-listings.xml Make the above file executable by running chmod u+x ~.xmltv/xmltv_refresh.sh Test the grabber by running the above script you saved: ~/.xmltv/xmltv_refresh.sh You can test this is eyeTV by selecting xmltv as the guide against a channel. You will instantly see the channel listings if it has worked Once happy you can add an entry to your crontab like: # 00 05 * * * $HOME/.xmltv/xmltv_refresh.sh >/dev/null 2>&1 00 17 * * * $HOME/.xmltv/xmltv_refresh.sh >/dev/null 2>&1 This will run the script twice a day ay 05:00 and 17:00. Choose times to suit Good luck. Hope this helps some people while we wait .. Stuart

I've found that communication with the Chinese owners to be a bit lacking. And, by a bit, I mean they are absolutely useless. During their major outage a couple of years ago, it took months of only getting the same response from "Angela Xu" who appears to no longer be there. For at least 6 weeks the response is our engineers are doing some final testing... I have a solution, fire them and hire a team that knows what they are doing. Maybe this is how the Chinese government deals with Spkr Pelosi's trip to Taiwan. If they don't deal with this soon, the will lose even more users. Elgato really screwed all of us when they sold EyeTV to Geniatech. Hey Geniatech get your damn act together and tell us what is happening. Better still, fix it. Did you fail to pay TV Guide and they shut you down again*? * just a guess. The support ticket system is a joke. If they can not determine if there is a MAJOR system failure, a ticket submission is not going to help. I am so sick of this companies lack of incentive to keep their system working. In the 10+ years with Elgato this type of outage just did not happen. Once in a great while they had an issue that was solved in hours. Now this is the forth time Geniatech has screwed us.

Running 3.6.9 (7523) on High Sierra with an EyeTV Diversity OTA, with no issues. When I play a show recorded with EyeTV in EyeTV, I can turn DVB subtitles on and off, so the application clearly has the ability to handle such subtitles. However, if I export the show to a native format (h.264), only audio and video are exported. Ideally, I would wish for EyeTV to be able to export subtitles, either in a .mp4 or .mkv container.

It looks like the topic, "TV GUIDE NOT UPDATING" got de-railed, and is now more about coding, hacks, and work arounds for the EPG? As to this topic: Has anyone had any luck with the actual EPG, or real answers from breakthroughs with TV Guide EPG, or with Geniatech? I've gotten the same run around and even legally threatened by Angela in Support. She basically said if anyone slanders Geniatech - they'd deal with it legally. I don't give her an ounce of credibility. The beginning of each of the last two weeks I've been given the same rubbish - their techs are working around the clock, and to wait another week. I've done that twice now. Regardless of when -- or if they get this issue fixed, I'm demanding a full refund no matter what. I don't know what options others have - depending where you're at - but I'm in the states, and I'm also filing a case (at least ) with the U.S. Federal Trade Commission for failure to deliver a contracted service. My suspicion: they've completely lost any kind of TV Guide licensing and their scrambling to put together some half-a$$, make shift EPG data stream service of their own! [edit] Oh... and to date, 4:52pm, U.S. west coast time - our EPG is STILL dead.

Re: ^. Sorry, wish Forum software let you edit previous posts, but it doesn't. Here's the attachment with a minor correction in a note on Step 2. XMLTVListings EPG with EyeTV-Guide.pdf

ATSC EPG alternative Here's an EPG stopgap that works, tested this evening. I have an over-the-air antenna (live in a rural area in Wisconsin without cable, don't want a dish). Not sure if it will work with cable. This is for a Mac running OS 10.11, should work through 10.14. 1. Go to the Channels listing in EyeTV. You will find a listing of your channel lineup you set up in EyeTV. 2. In the EPG column, there is a dropdown menu for each channel; it is currently set to TV Guide. Change it to ATSC for each channel (has to be done one at a time). 3. Go to the Program Guide window, which is still blank, and from the dropdown menu at the top, select Update ATSC (you should have several options, don't select Update TV Guide obviously). 4. I have about two dozen channels in my EyeTV channel listing (which remains active), the program download took under 2 minutes. When done, the Program Guide will be populated for about the next 24 hours (although our 4 public TV channels populated for 4 days out). The listings are barebones, but you can click to record as with TV Guide, and the individual programs do have a content description if you click on the program title. All the usual Record functions work. 5. I'll find out tomorrow if the autoupdate daily function works (set in Program Guide in Preferences), or if you have to do it manually each day. Obviously not convenient like TV Guide, and only goes a day in the future, but it did work fine for me this evening and . . . this is how we did used to do it a decade ago with early DVRs (EPG's have spoiled us). xmltv is probably a better option, I'll tackle that over the next few days.

Here are the basic TitanTV steps (using titantv.com). 1. First, set yourself up as a user (free) and log in. 2. Click on the Site Preferences menu item at the top. 3. Click on My Channel Lineups tab. 4. If it hasn't filled in your provider, create a new lineup. 5. Click on the My DVR Options tab. 6. Enable the Remote Scheduling checkbox and Save Changes 7. Click on TitanTV Listings at the upper left to get back to the schedule for your system. 8. Click on a desired program. 9. In the popup window, click on the button with a red dot/black box (2nd from left). 10. Confirm you want to add it to your remote queue (that you have to do this for every program is a major PITA). This stores the temporary setting on the TitanTV site (somewhere) 11. Go to eyeTV Preferences/Guide tab. In the TitanTV Remote Scheduling region, click the Change button to add your TitanTV account name (not email address) and password. This will let eyeTV access those stored recording requests stored on TitanTV. 12. Click the Check Now button. (I also set the interval to every hour). 13. This should start populating your Schedules list in eyeTV with your TitanTV selections. You may encounter some channel issues (e.g., I don't have a digital TV subscription, I had to edit the channel listings on TitanTV to remove the "HD" from the names). Also, you won't know about time conflicts until this stage: TitanTV lets you set anything you want without signaling conflicts). 14. If you see a program in the eyeTV Schedules list, and nothing is set to italic, eyeTV should record the program (at least it has for me). Okay, folks, this was a quick-and-dirty rundown based on my hunting around and experimentation. I am far from an expert on TitanTV, so don't ask me about the service. BTW, the iOS version of the TitanTV app does not let you set remote schedules. Booo! Enjoy (as best you can) this clumsy operation.

What a loss for Geniatech. They could of added a yearly subscription service to allow 3rd party hardware to work with EyeTV. Geniatech seems like its not on top of things with EyeTV. Since it purchased EyeTV, tech support is sub par, updates are sparse and bugs multiply. I contacted support by email yesterday about the issue with the PAID subscription programming guide, no reply or fix today. None of this shocks me. We all need to accept that the party is almost over soon.

i dont have your mail adress and cant send you via wetransfer.. here it is from my drive https://drive.google.com/open?id=1zBLFocXn0-vkZKKrKfDfdyXcqdGtagF9 and also attached it here. eyetv_netstream_115_423_update.zip

EyeTV App for tvOS will come in september, sorry for all inconvenience.

MacOS 27 ...... ...... just installed the beta and when I started EyeTV app I got the option to install Rosetta, so it works fine. 🤓

EyeTV on Tahoe 26.1 Hello all, seems to be that EyeTV is working on Tahoe 26.1. Have fun. Michael

M2 Pro mini, 14.1.1, 4.0.0 (8532), EyeTV HD, USA, woks fine for me. Whatever the previous version did as well, no problems. I am still pissed though about the guide DOA all these years. 😠

The end of the year is this weekend.... Not only marking the end of 2022... but also... 146 days without EPG data ... at this point all excuses are just that excuses... "engineers' have had AMPLE time to correct the issue. If it is "server related" there's been ample time to correct that as well... Now.. Giniatech is simply in breech of the agreement they made with users (all users) --- users pay for software with a specific set of features, then pay additionally for EPG data, in return Geniatech agreed to provide the software and EPG data --- Geniatch is breeching the agreement. I wish I were a more litigious individual... but class action seems relevant. FIX THE ISSUE ALREADY! --------------------- WARNING: DO NOT BUY ANYTHING FROM GENIATECH - There is ZERO product support.

Hi all One of my frustrations with Geniatech is their withdrawal of the online EPG. I don't like only having one week of UK DVB guide and I hated the fact that it didn't update, so I thought I would try treating an AppleScript application to automate that. It's all working for me now so I thought I would post it in case it's of use to anyone else. Firstly I went into EyeTV4 prefs and unchecked the online EPG service to 'None'. After the obligatory EyeTV4 crash and restart, it was done. The effect of this is to turn the 'refresh' icon (arrows in a circle) in the bottom right of the EPG window from refreshing the online guide to refreshing the DVB guide. This saves having to open the pop-up menu on the gear icon. Then create an AppleScript in Script Editor, pasting in this: tell application "EyeTV" activate end tell tell application "System Events" tell process "EyeTV" keystroke "g" using command down delay 1 click (button 6 of splitter group 1 of window "EyeTV4 Programs") end tell end tell Test it using the play icon in Script Editor to check it is working for you. Then save it as an Application. You can then either run it using Calendar and creating a recurring event that runs the application or run it using Lingon (which is what I did). It fails to run the first time, prompting you to add the application to approved apps in the Accessibility section of the privacy control panel, but thereafter should auto-update happily. Hope this helps somebody! Tim

Closing in on 120 days without EPG service. Come on.. PLEASE fix it already.

Hi Il Gatto, well I just tried to install the updated 8528 onto my Mac mini M1 server. Before updating to Ventura the version 8527 was more or less running stable (except of all the missing features we are waiting for since ages). Of course, I used the EyeTV reporter for a proper removing before installing the 8528. Initially, the channel search worked but after finishing the channel scan the app crashed. Tried several restarts without any success. It reminds me on a former experience with the 8528 that has been published after my feedback some months ago. It killed the audio part when streaming to the iOS app and has been removed from the download site shortly afterwards. Conclusion: lack of knowledge and experience in regards to Apple coding, quick and dirty fixes, no systematic quality control, no professional product management and communication and most important: lack of business ethics. The Geniatech management is fully aware of the problems but they prefer to sell a software that is simply not ready for the market. With all due respect to your defence of this company, what Geniatech is doing is beyond what is legally acceptable. And I have long been surprised that no one has taken legal action against this company. As I wrote in an earlier post: We should all flood Geniatech's mail addresses with our complaints. By the way: I already sent them a support request. Up to now, I got no response. What a surprise!

Hi Il Gato! Txs for the info. Another user already published a link to an external and uncontrolled download server for this version. However, in my opinion it is more than strange that Geniatech doesn't publish the Ventura version on this site here. Not even an official statement – very fishy... Best regards, Roland

Hi Delacroix, sounds good but why do we have to download this fix by clicking on an uncontrolled external link? Sorry to say but this would be an excellent way to distribute manipulated software (malware). To me this doesn't sound serious and I would really prefer to get this fix via the official Geniatech website, together with an explaining statement. The fact that they not even changed the release number is a sign of a rather quick and dirty fix. However, it would be great if it really works. Can you confirm that all is fine, please? Txs and kind regards, Roland

Bump. This topic need to remain above full pages of spam topics.

I have an Eye tv 500 (Firewire) running on an Late-2012 iMac i7 (Catalina 10.15.7 (19H524)) using Apple's Thunderbolt to Firewire dongle adapter. I bought Eye tv 4 in September and it hasn't worked once. Every launch gets into the setup sequence and immediately crashes. (Always thread 24 or 25 with the same, identical SEGV.) I have contacted GeniaTech about this numerous times over the last seven months and never once gotten a reply. I have included crash logs from the Console app, system configuration data from System Profiler, steps to reproduce, contact information, .. everything I can think of to make a good bug report. I get an automated response that my bug report was received, and then, nothing. The greatest insult is that they also have not refunded my purchase to my credit card. I find it hard to describe this. In forty-five years of computing, I cannot recall ever paying for something that simply never worked at all. And only rarely do I recall having Customer Support turn theirback on me and ignore a crash report.

muss mich verbessern, Antwort erhalten: wir haben zur Zeit ein technisches Problem mit dem Server. Ich habe Ihnen den Rechnungsbetrag für die Bestellung 133071 und für die Bestellung 127580 anteilig erstattet. Thanks & Greetings from Aachen /Gruß aus Aachen/DE Sabine Schroer /GTE

Aber wäre es dann nicht konsequenter, Klartext zu reden und den Usern - z.B. mit einem Hinweis auf der Homepage - reinen Wein einzuschenken? Andere Software-Firmen machen das auch. Das Problem totzuschweigen kostet das Unternehmen meiner Ansicht nach mehr Reputation als wenn man die Schwierigkeiten eingestehen würde. Vielleicht liest Geniatech ja hier mit, und das Management entscheidet sich doch noch, offen und ehrlich mit seinen (zahlenden und zahlreichen) Kunden zu kommunizieren.

please feel free to try that zipped folder it contains the complete folder and subfolders from Library/Frameworks... FWAUserLib.framework.zip

The good news: I get what you are asking and why you are asking it. I wonder the same, because... The bad newsL Any attempts to record anything in eyeTV 4 result in a immediate crash of the app.

I feel this software is now abandoned. It could be covid has put them very far behind schedule but the signs are, very, clear to me that EyeTV is just here to make money off of existing hardware/software. If Geniatech wanted to keep EyeTV going they wouldn't have taken so long to release a functional version of 64-bit EyeTV or release an "upgrade" that is so inferior to the previous version. The fact that since its release last February there hasn't even been a .0.1 update to fix the worst bugs is truly telling. When was the last update to the Windows software? Is that in need of bug fixes? If it is and that has not been updated in a long time then, I feel, it's time to move on from EyeTV. As far as I can see they are no longer supporting these forums too. Look at how many spam posts there are that have not been cleaned up and there seems no attempt to improve security to prevent posting of spam.

These old discussion threads are now quite long, making current topics hard to find. So I just started a new topic under Discussions "EyeTV 3 Version 7528 release Experiences" so we can focus discussion of the new version there and make it easier for people to find. Thank you.

Maybe you'll get an answer in this tread - in the thread "64 Bit support" - we did not get an answer. I guess geniatech bought a yacht an they are sailing away. In the harbor they read in this forum and laugh. To cut a long story short. Find a another product that fits your demand and forget EyeTV. I'm only here to find tipps about alternative products.

Meanwhile TV on Mac and PC ist a niche. There is no doubt about it. The thing I don't understand they still sell Hardware with a (formerly) great piece of software. And we all now the the software won't work anymore from Q4/2019 on. What was their intention when they bought EyeTV from Elgato? Why is there no official member of Geniatech to do public relations. This forum produces so much displeasure. Why not telling people either: a) Hey guys, go away the Mac story ends up here! b) Look there is a screenshot of EyeTV 4 for Mac - but still takes some time to finish. AND you will have to pay some money for it. Is it that hard to talk to the people that pay your salary?

" they are actually devoting their energy into creating a 64 bit version of the software." You are a standup comedian?

I did a select all in the Channels list and changed them all to EyeTVEPGPremium - there are 1105 channels! TV Guide is gone from the dropdown, replaced by the new one. xmltv is still there. I should also have mentioned earlier that I was doing the export/import of the channel list because even though all my zip code's providers show up in the setup window, it never showed the right Service and never downloaded a channel list.

I still have an active TV Guide subscription, so I downloaded the beta mentioned above and tried it on a spare computer. No trouble logging into EyeTV, and the service now says EyeTVEPGPremium - USA and Canada with the TV Guide expiration date. After some fiddling around in Setup, I managed to import my channel list from my real EyeTV installation and ran the program guide update. I saw the grid start filling up and thought "Voila!", but unfortunately it only gets a (random?) subset of the total channels. Anyway, it looks like they're very close!

Yes, the 2 EPG services are fee based. I tried the free week on schedules direct.com, and got my setup working in a day or two. Then I subscribed for 2 months for I believe 6 dollars, just in case it didn't work long term or TV Guide came back. I think the full year is $25. Sure, it was 6 bucks I shouldn't have to had paid, but it was worth it. Now I am not beholden to Geniatech and their whims. I fully control the scheduling. I've had questions, and someone from Shedulesdirect.com answered me in 3 hours! Try to get an answer from Geniatech. This alternate schedule system uses functionality existing forever in EyeTV, it sends the schedule into the program just as the makers had intended to allow. No hack at all. Another potential bonus: the alternate sourcing using the directions from the forum works on a low level in the system...it is not likely to break with updates. I use it on an ancient mac mini running snow leopard, and a 2014 mac mini running High Sierra and both work perfectly. Of course, with the next apple update, if they remove all 32 bit resources, all bets are off.

I just want to say thanks and how much I appreciate the problem solving efforts here. Rather than just complaining, we have some workable solutions to this "unfortunate" situation. Like many here, I have been using EyeTV and some form of HD Homerun for many many years and don't miss cable AT ALL. Over the air is just fine for me, especially with so many alternative TV options. What has happened with the business end of EyeTV being bought , first dropping support for HDHR and now this, it was (I think) only a matter of time. With no 64-bit update coming that will work with Silicondust products, EyeTV's days were probably numbered after the next big MacOS update anyways. At first all the techie ideas were just too much for me and really not worth the effort. I have Plex and that seems to be working, but not nearly as elegantly as EyeTV was (is). But a big thank you to all of you who posted clear step by step instructions on how to make EyeTV work again (Until Apple does it in for good). I will give it a go and see what happens. Perhaps its just time to start getting through all the books I want to read!! Cheers and big thanks to all you problem solvers!! Maris

you can also use http://mc2xml.awardspace.info/ then once the xmltv listing is downloaded you can load it in EyeTV. You have to do this on the command line : open -a /Applications/EyeTV.app ./xmltv.xml The best is to set a cronjob with a script that downloads the file and load it in EyeTV once a day.

Try submitting a support ticket here: https://www.geniatech.eu/support-contact/?Product=eyetv 3 I did that tonight, and promptly received the following reply: For HDHomerun, 7520 is the last version supporting HdHomeRun. Version 7520 software download site: https://www.geniatech.eu/download/eyetv-3-6-9-7520/ As for the issue of TV Guide, it is a technical issue. We are fixing it. We will inform you immediately once it is back to normal. Kind regards, Angela

We do not care about what the Windows version does or supports. EyeTV 4 doesn't exists on OS X (macOS) and for all we know , it might never exist on OS X. We want 64 bits support on the Mac OS X version (macOS), supports for the tuners we bought with EyeTV when it was sold by Elgato (HDHomerun) and bug fixes. And so far we haven't seen any of this, bugs have not been fixed and no effort is being made towards any of the things I mentioned above. So we do not trust anything Geniatech is saying anymore.. this is the reality of the market, not someones view. So if your use case is EyeTv 4 on Windows, you are in the wrong thread as here we're talking about EyeTV on OS X and the lack of support and/or update as well as wether or not there will be a 64 bits version for the future OS releases.

Dear Frederik, Dear Ton, Dear all, thank you for your open words and sorry for some delay, many thanks for your posting(s) and open letter, really appreciate that you are great supporters of eyetv, as we are too, and sure we do understand your concerns. This joint passion is very import for us to move and develop eyetv to the next level. Based on the learnings of the last 9 month we upgraded our support teams nearly on a monthly base and we will have dedicated resources for the support of the eyetv forum as well in place soon. We take this as a wake up call. Thanks for this! Please give us some room, as we setup the additional resources which we need train, teach and educate. In add we will with the team take more attention, please go ahead and raise your question, share concerns, we will take care as best as we can, to your question: Where are you people? Geniatech HQ`s Subsidiaries / eyetv team`s are in: Germany (Herzogenrath), China (Shenzhen/Hefei), North America (Indianapolis, Toronto) What are you doing/ Can we officially declare EyeTV as abandonware? No, eyetv is developing, and the leading premium tv platform solution in the Apple Environment. We launched several mayor relases of the eyetv 3 macOS APP worldwide in the last 6 month, with HEVC decoding capabilities, new device support inside, tons of bugfixes, for latest version please check out here (https://www.geniatech.eu/eyetv/software/) country-wise in North America just launch new eyetv U6 for macOS (us.geniatech.com), in Europe eyetv T2/DVB-C HD HEVC, eyetv T2 lite HD HEVC for macOS, further in the pipeline for Q1-2017 with full support of realtime transcoding eyetv netream (ATSC Version), new netstream 4sat and many more will be demo and launched at CES 2017. Will there ever be a aTV app? Yes, ATV4 - APP - we run this weeks several dedicated country-specific testflights until begin Jan 2017, target launch date is after CES 2017. When will EyeTV be able to use the 4 decoders in your own Netstream 4c? Yes, technically it is possible, but we have mayor concerns about performance issue`s - you might need iCore 7 - 32GB - ... we do some further testing, and come back with the more precise technical requirements, and may asked 5-10 eyetv 4c user to join, and share their experience. Why not implement preset HDHomerun devices? all over there are several faq information available with regards the support of HDHomerun products (https://www.geniatech.eu/eyetv/faq/eyetv-3-software-does-not-support-the-hdhomerun-prime-extend-or-expand/ or https://www.geniatech.eu/eyetv/faq/eyetv-3-software-does-not-support-the-hdhomerun-prime-extend-or-expand/ ,. more for the current preset of HDHomerun devices, give us some time, we are in continuous discussion with third party vendors, we are happy to move it to the next level, more information after CES 2017. macOS Sierra We are continuous improve and debug eyetv 3 Mac APP with macOS Sierra, and the majority of the eyetv user are ok, but Apple has made some significant changes, and the bandwidth of the installed base are a wide range of mac hardware and the wide eyetv tuner base are not that young anymore. Latest results we experience some improvements in the latest beta build of macOS Sierra for systems who run into such situations. We keep on improving. Again, we do apologise for inconvenience we might cause, please do not stop to raise your concerns, push us and have a constructive solution orientated and fruitful discussions here. kind regards Mike

It's not about getting rid of Eyeconnect. Just the contrary. It's a bug in current EyeTV versions that prevents Eyeconnect from even starting. This bug has been discovered by Simon Nilsson and he provides the steps to have iPhone/iPad sharing running again on the botched EyeTV installation. The problem with EyeTV is, it currently does not create nor start the Eyeconnect service. Here's how to fix it. Open the Terminal and: mkdir "/Library/Application Support/EyeConnect" cp -r /Applications/EyeTV.app/Contents/Resources/EyeConnect.app "/Library/Application Support/EyeConnect" sudo cp -f "/Library/Application Support/EyeConnect/EyeConnect.app/Contents/Resources/com.elgato.EyeConnect.plist" /Library/LaunchDaemons/com.elgato.EyeConnect.plist sudo chown root:wheel /Library/LaunchDaemons/com.elgato.EyeConnect.plist sudo chmod 600 /Library/LaunchDaemons/com.elgato.EyeConnect.plist sudo launchctl load /Library/LaunchDaemons/com.elgato.EyeConnect.plist Once these commands are entered, the failed installation of Eyeconnect on El Capitan starts up and allows for setting up Library/iPhone/iPad sharing. Three things in regards to above: 1) the current EyeTV build is broken, so it needs updating very soon, 2) the manufacturer should show some generosity towards Simon, he nailed it, 3) finally - the guy by himself did something EyeTV should've been doing ages ago - integrated live TV into Kodi with a lightweight app. Why not do an official Kodi plugin with Simon?