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M2 Pro mini, 14.1.1, 4.0.0 (8532), EyeTV HD, USA, woks fine for me. Whatever the previous version did as well, no problems. I am still pissed though about the guide DOA all these years. 😠

If they have no intention of supporting EyeTV4 I wish they would just open it up to other EPG services (which sort of worked with EyeTV3 according to some reports) or just release the EyeTV code to open source. Enough is enough already. What was once the best PVR product out there has become terrible. Covid or no-covid Geniatech could do better than this.

I am using macOS 14 Sonoma and EyeTV 4.0.0 (8528) works exactly the same way it works in macOS 13 Ventura for me, I have it running on an Intel iMac from 2019.

In my humble opinion there should've been a class action lawsuit over the failure to deliver (or reinstate) the EPG services that were bought and paid for. The only thing I don't know is how many Geniatech customers were burned. Considering their global reach it must be thousands. At least. I realize we have mostly all given up at this point... but that's exactly what they want us to do. It just irks me that they got away with it on a corporate level. A gigantic "eff-you" to people who sent them money... their clients. Elgato, we miss you.

macOS 10.14/Mojave can be installed as a virtualized OS on newer macOSes using middleware such as Parallels (annual subscription), VMWare Fusion (free personal license available) or Oracle's VM VirtualBox (Open Source - free). I haven't tried setting up a 64-bit macOS + virtual machine + macOS Mojave environment + EyeTV 3.6.9 combination yet due to lack of boot drive space, but it sounds like an area worth exploring. Parallels: https://www.parallels.com/products/desktop/ VMWare Fusion: https://www.vmware.com/products/fusion.html Oracle VM VirtualBox: https://www.oracle.com/virtualization/technologies/vm/downloads/virtualbox-downloads.html

En fait, il a eu un changement par Apple/Geniatech au niveau signature/notarisation des applis qui change l'ordre entre la 1ere execution et la supression de signature. Il faut réinstaller la version 8532 de eyetv et la configurer complètement. il y aura donc le problème de saccade. Quitter complètement Eyetv. taper la commande: sudo codesign --remove-signature /Applications/EyeTV.app/Contents/MacOS/EyeTV et relancer EyeTV et il ne devrait plus y avoir de de saccade Le problème principal est que Geniatech utilise un Framework "CoreAVC" qui date de 2014 qui n'est pas signé.

The EyeTV archive is nothing more than a folder with the name EyeTV Archive that is placed by the program in the "Documents" folder that is located by default in the folder with your "Username". If the program fails to create it, this may be due to the fact that that folder is 'finished out of place' or that it has been deleted. However, you should be able to check the existence of that folder on your old Mac ... and (with caution) from that you could also transfer all the content you have recorded in the past. If your "User Folder" has not been altered and "by chance" only that "Documents" folder is missing, then create a new one and manually enter a folder named EyeTV Archive into it. The program should therefore start normally after redoing the EyeTV Setup Assistant process. Obviously if your system language is French you may need to locate the correct terms in that language (always from the old installation). However, you will find a lot of differences from the EyeTV 3.xxx version you are used to. For example: don't try to change a TV channel with the numbers on the keyboard ... it crashes everything ... Best wishes or Bons voeux

Me too. I bought a new Mac. It was the third item of mine to run Eyetv 4. Whether that prompted my invalidation remains to be seen. I have raised a support ticket, for what it's worth, but it's very frustrating as I use it to watch TV every night. I have deleted it from two of the machines, but there was no miraculous revalidation. It's New Year's Eve, here in Australia, and whether there's anybody on the Help desk, is anybody's guess— probably not, but I'm an optimist, and if I get sorted out I'll come back here and report. Happy New Year— ☹️.

Thanks for confirming the Sonoma update, Bob. About the TV guide capability: are you aware that there is an option of importing TV data from other sources? I use XML TV Listings. It isn't free (I pay $20/year for the data) and you have to be somewhat technical to implement it, but it does work reliably. Here are the instructions: https://www.xmltvlistings.com/help/guides/eyetv I also found this forum thread helpful in implementing it:

I'm still using Eyetv 3 on iMac because it works and also because i'm not even confident that if I purchase a key for Eyetv4 i will be sent a code to use it. And like the previous poster said will that code only work once? Can I put it on my MBP also? The new owners should really read these forums and get more engaged.

No EPG service for 60 days.... Now you are banning users and removing all topics which relate to the MISSING EPG SERVICE, which disappeared August 7th, 2022 and has yet to return. This is how you've chosen to handle customers? Seriously???

We need a new company that is better than Geniatech. Is there anything out there that has better customer support and better software? When Geniatech loses customers and money they might do better or go out of business. Eyetv used to be great now it sucks. I won't recommend this platform until they change.

I am not having any big issues using EyeTV 4 (8531) on an M2 Pro Mac Mini running MacOS 13.6.1 with an (ATSC) EyeTV Hybrid USB stick. I will not be moving to Sonoma anytime soon; I am a late adopter. EyeTV 4 is a separate purchase, not a free upgrade, from EyeTV 3.x. For me, EyeTV 4 works well enough. Some people posting here seem to have many issues. I found that it was VERY important to use the no-cost EyeTV Reporter tool (available from Geniatech.EU) to remove all traces of EyeTV3 BEFORE I tried to install EyeTV 4. Making backups before doing the upgrade is always sensible, as with any upgrade. (Aside: I strongly suspect El Gato built EyeTV 3 on the CARBON interface, which was deprecated when MacOS moved to 64-bit. I believe GeniaTech had to do a lot of work to rewrite the 3.x software to support the COCOA interface required with a 64-bit MacOS.)

As of 31 Oct 2023, EyeTV 4 (8531) can be found here, along with several other versions going back to (8521): At www.GeniaTech.eu under Support-->EyeTV 4 Software I am running (8531) on an M2 Pro Mac Mini running MacOS 13.6.1 without issues. I use an (ATSC, not DVB-T/T2) EyeTV Hybrid USB stick.

Yes there are a few, jellyfin (fork of emby) and kodi are another couple. Initially I was looking for something to use instead of iTunes, I tried all of those, can’t remember why I didn’t like Plex, but anyway I settled on emby, Plex is probably the most widely used though. They can all be tried for free so you can make up your own mind. It wasn’t until I was mid-transfer that I thought about using it for TV, so I didn’t test the others with the TV functionality, I suspect they are all very similar. I would suggest that pretty much any of them will be superior to EyeTV4. It’s so weird, EyeTV3 was a wonderful app, really worked well, then Geniatech got hold of it and completely butchered it and produced the waste of space (and money) that is EyeTV4.

Just gone to the download page, they seem to have removed all versions other than 8528 (which they try and claim is updated for ventura and shiny and new - twaddle - same old junk). No sign of 8531 on the main page. It is listed under their support/downloads page. Just tried it and given a quick test, I can’t see any real change, the few bits I tried are still broken on my system. Did an update and the guide still jumps up & down as before. I opened a full screen live window on BBC1 then pressed 2 to switch to BBC2, it switched to BBC2 fine, but the info bar won’t close and it won’t respond to any other actions now, can’t change channels, can’t minimise it or switch it’s size, can’t close it, no menubar, nothing at all, my only option was to force-quit the app. Doesn’t give me any confidence that anything else has been addressed. As ever, looks like they have tweaked the number and nothing else.

Hi, EyeTV4 4 is the largest pile of poo I have ever used, it is utter rubbish. I haven’t tried 8531, I may have a look later but I would suspect that geniatech have fixed nothing whatsoever. In the many, many years since I have been asking for help they have not responded at all. Indeed you will notice no response from geniatech in here either. In the past they kept sending out an update saying it worked with the latest os, but in reality is was the same version number as the last one and the app was identical - as were all the faults. They just re-signed it or whatever so they could rake in more money. As to people being quiet ‘so has geniatech fixed all the problems’… …no, no they haven’t, I don’t even believe they have a support team, the reason we are quiet is because it is pointless trying anymore, I have raised numerous problems over many years and none of them, NONE OF THEM, have ever been addressed. I have probably found another few faults since I last posted but just can’t be bothered raising them it isn’t worth the effort. High Sierra was good, I regret upgrading, my iMac is now on Monterey and cannot upgrade further, HS was better, from memory Catalina was absolutely dreadful. I recently got Emby - it’s free, I am moving my iTunes library over to it and it is really nice. I purchased the lifetime premiere license (£100) it’s a one off charge, you can get a subscription if you prefer from £4/month but I hate those. You can do most things without a license but you need it to record TV… (Silicon dust do offer a subscription to allow you to record but there is no lifetime option so it would be a non-starter for me, you don’t need the Silicon dust subscription to record in emby they are totally separate so the emby license is all you need). I bought an HD Homerun Flex Quatro £150, it has four tuners and when combined with emby it provides a wonderful replacement for eyetv (interestingly if you try using it with eyetv it will only allow you to use two of it’s four tuners! *typical*). I do still have eyetv on my mac but haven’t recorded much with it since. Emby works, I can record/view four streams at once, I can record programs as with eyetv but I can also record a series, unlike eyetv - which would then record everything which usually means you get a dozen copies of the same program & episode, emby only records new episodes not in your library - wonderful. Another difference is that eyetv has zero support, emby has an active support forum and the developers respond pretty quickly. Plus I got a free program called shotcut, I can open the recorded .ts files in there, takes a couple of minutes to edit out commercials and then export to .mp4 (emby can also automatically convert recordings to .mp4 and apparently there is a plugin that does commercials but I haven’t investigated that). EyeTV4 export is pitiful, most often it just does nothing. All in all I would urge people to look elsewhere. Until now I hadn’t found anything I liked and just had to put up with the awful EyeTV4 but emby is for me the better option. EyeTV4 is expensive, has zero support and a huge number of bugs. It isn’t worth the effort. The only reason it sells is because EyeTV3 was brilliant, it was also developed/owned/supported by Elgato which is a reputable company. Geniatech is awful and doesn’t care a jot. Oh, and another benefit of emby over EyeTV4, I can watch live TV on my iPad, iMac, AppleTV, xBox, Oculus Quest and pretty much anything else if I had it. As you already have an HD Homerun then you are pretty much set, there would only be the subscription/lifetime license, I certainly couldn’t and wouldn’t recommend EyeTV4 to anyone. Hope that this is of some use, I will investigate the newer(?) version but I am not holding my breath, I seriously doubt it has any fixes at all, just a new number, I am currently using 8526. Mark.

For anyone with similar issues, I received the following response on a Geniatech support ticked:

You can purchase EyeTV 4 here https://www.geniatech.eu/product/eyetv-4/ Just click on "Add to cart". However it will not come with access to the EPG despite claiming it does.

Hi Stuart, I use smart cutter (https://www.fame-ring.com/smart_cutter.html) to edit my Plex recordings. Unfortunately at least on a Mac it is a bit buggy, but better than nothing...

Ich bin im Besitz eines gültigen Lizenzkeys für EyeTV 4 der sich in der Software aber nicht mehr aktivieren lässt. Kennt jemand das Problem? Der Geniatech-Support (per Kontaktformular angeschrieben) reagiert einfach mal gar nicht. Das ist der letzte Sauladen seitdem das Produkt von Elgato zu Geniatech übergegangen ist.

I recently purchased EyeTV 4 and while it does have many issues I have developed a way to record and export the videos. I use SHOTCUT video editing software which is free and open source. They even have an Apple Silicon version that is VERY fast on my Mac Studio. I open the saved eyetv video file (right-click and show package) and drag the largest file (which is the actual video) into the open Shotcut window. With only a few tools you can edit the commercials out of the video and export to a *.mp4 file. With Apple Silicon support it is able to export very quickly and make much smaller files then I used to make with my old TURBOHD.264 USB stick. If anyone needs help getting it to work just reply back and ask. As far as any other work-a-rounds for the many bugs, please let me know what you have discovered. Thanks,

The current version of EyeTV 4 "works" with Big Sur (V 11.7.9) as well as it "worked" with prior MacOS versions. I have not tried EyeTV 4 with more recent versions of MacOS but I believe others have. See these threads and

If you have an old ElGato branded Hybrid it is possible that it just won't work on Apple Silicon. I have two M1 Macs and my old Hybrid does not work with them. It might show a single DVB-C channel but it won't find any other channels. I bought a newer refurbished T2 Hybrid from the European Geniatech Sales page and this does work, of course with all compromises that EyeTV 4 brings.

I guess there are other issues involved. Apart the problem with the VCR, the old software does not have option for Brazil TV and the updated app do have Brazil option but Elgato hardware seems to be analogic and all TV signal now is digital, so, it does not work as a receiver either....sigh. So, I gave up and bought a HDMIxUSB video capture sitck that can be used with QT or OBS, both free soft. All problem resolved...and cost a tenth of a new Elgato hardware....LOL. Anyway, thanks for your help

We managed to configure some automatic spam prevention today - should eliminate 99% or better

I just got a M1 mac mini to replace my 2012 mac mini i7 and just purchased a new license here for the eyetv 4 program. Only have had it for a day but It's been running great so far.

It works perfectly on my Mac Mini M2 Silicon with no issues apart from I can see the German EyeTV Plus

Hier das gleiche Problem. Keine Reaktion von Geniatech. Woanders gefunden: Angeblich wird der Serial automatisch deaktiviert, wenn bereits drei Rechner fregistriert sind und nun ein vierter Versuch gemacht wird. Egal das geht gar nicht. Menschen kaufen sich nun mal ab und zu neue Computer. Versuche jetzt noch mal den Support auf anderem Wege zu erreichen.

Please make EyeTV open source and available on GitHub.

I'm on the same version of EyeTV (8526), but on Big Sur - and I don't have the same issues. Dumb question: Are you editing the program and marking the commercials, and then compacting it? Or are you just marking the commercials without compacting first? Once I compact it, the commercials are no longer there when I do an export.

Any news so far? I purchased an original EyeTV HD three weeks ago on May 21, 2023. No one has responded to my many emails or submitted tech support forms in weeks now. I even tried calling the number in China but recording is all in Chinese, and even called a Geniatech press agent in Germany but so far no luck. I have iMacs running macOS Snow Leopard 10.6 (with EyeTV v3.5.3 installed) and High Sierra 10.13 (with EyeTV v3.6.9 installed) yet cannot get any program guide to work (either subscription or direct from my connected cable box which already comes with one) with v.3 on either. Furthermore, I can’t even set up the cable box to get the included IR blaster to work. I have to make all my recordings manually which means I have to be there to turn on the cable box and/or change channels which defeats the purpose. The v3.5.3 activation key that came with the product is 67QLW-U5SNYVG-RXP3CT3-J6BVDP4 as shown in the image above but does not work for 4.0. I read that those who purchased EyeTV after 2019 can get a free activation key for EyeTV v4, although it is far inferior to v3. How do I get an activation key for 4.0 to use with macOS 12 Monterey? I paid for an item I can barely use now and am very disappointed by the lack of any support or concern from Geniatech, and have read many other accounts of poor or zero customer service on this forum. With tech support on v3 with Snow Leopard or High Sierra or v4 on Monterey I would have no problem using the software, but why does Geniatech refuse to support or even respond to their customers?