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Thank you, John10044. I had never been able to sign up for this Forum (using gmail). I just tried an alternate email and it worked! That's strange. I would second Eric's comment that "It is not necessary to use EyeTV's built in EPG". We have been using SchedulesDirect with EyeTV for many years. We have a nightly script that uses a little program called "mc2xml" to download the XML file from SchedulesDirect. It works great. I was trying to stick with EyeTV on OSX and we do still use it but I finally tried Channels DVR when they added a capability for using TVEverywhere as a Source. So far I like it a lot. (there's no OSX viewing app yet but the new app called IINA is a fantastic OSX media viewer and it's very configurable) But I'll keep looking for that 64-bit version of EyeTV and hopefully it will support HDHomeRun devices.

Wow! I am a little bit stunned. And happy. And a little bit angry. If you guys just would have said one word, all this bit**ing around in the forums never had escalated. I never understand why companies do not talk to their customers. Well... But I am glad EyeTv4 is happening. And thanks for using my flat theme I posted on Deviant-art a few years ago. (or is it just coincidence that it looks exactly the same :)) )

I installed 7528 over the weekend, and made the following observations to pass on. Up to this point I have kept our version at 7520, because later versions did not recognize our HDHomeRun. Some of these may not be news to you if you have installed versions after 7520: 7528 installed and worked fine, picking up all existing recordings and schedules. (After TV Guide stopped working, we have been scheduling using TitanTV because it was not that much of a hassle, and could be done from any of our devices with a web browser.) 7528 recognizes our HDHomeRun again. While others in this thread have also noticed this, it doesn't seem to be mentioned in any release notes, so I'm wary that it might not be officially/permanently supported. But at least there is now a build that we can use as long as we don't need the Mac to go beyond macOS 10.14 (since 10.15 won't run 32-bit applications). That means we can keep using this version of EyeTV at least until 10.14 stops getting security updates, which might be in 2022. So, another 3 years of service at least. Of course, this is a moot point if Geniatech issues a 64-bit update of EyeTV. We are in the USA. Now that the TV Guide subscription is available again, I paid to subscribe for another year. Price went up from $20 to $30 a year, not happy about a 33% price increase. But it works again. I ran a channel rescan. At the end it puts up the dialog box where you enter your zip code and choose how you get your TV (I choose OTA broadcast). At this point 7528 would either crash, or hang with the rainbow pinwheel of death. I had two zip codes entered; testing revealed that it crashed if I left it that way, but no longer crashed if I deleted the second zip code so that there was only one ZIP code in there. I had to go into Channels view and make sure all channels were set to EyeTVEPGPremium-USA, because they had lost their program guide setting after TV Guide went down. The easiest way to do this is Select All first, then change one and all selected channels update. The left column of 7528 includes the EyeTV Plus service. This is not available in the USA, so it was just taking up space. It turns out you can disable EyeTV Plus in Preferences, so that disappears from the left column. All in all I'm relieved that we no longer have to consider an alternative OTA recorder for our old faithful Mac mini. (I do have Plex but it has its own issues.) We'll just keep cranking along with EyeTV. While I thank Geniatech for this update, I am not happy about how it happened because after TV Guide became unavailable and HDHomeRun support was dropped, communication with customers was handled very badly. They need to work on this.

Downloaded and installed EyeTV 3.6.9 (version 7528) on two Minis running OSX Sierra (10.12.6). Both successfully downloaded and populated TV listings for the upcoming two weeks. Both have also scheduled, recorded, and played back chosen programming successfully. So, all is as it was prior to February of this year when the software's TV Guide service quit working. I did not receive any notification from Angela that there was now a new working version of the software. Fortunately I was able to find that out here. Thanks to all...

These old discussion threads are now quite long, making current topics hard to find. So I just started a new topic under Discussions "EyeTV 3 Version 7528 release Experiences" so we can focus discussion of the new version there and make it easier for people to find. Thank you.

It also appears that you can buy a renewal for EyeTV EPG Premium-USA in the store. Anyone try it yet? https://www.geniatech.eu/product/tv-guide/

Maybe you'll get an answer in this tread - in the thread "64 Bit support" - we did not get an answer. I guess geniatech bought a yacht an they are sailing away. In the harbor they read in this forum and laugh. To cut a long story short. Find a another product that fits your demand and forget EyeTV. I'm only here to find tipps about alternative products.

Meanwhile TV on Mac and PC ist a niche. There is no doubt about it. The thing I don't understand they still sell Hardware with a (formerly) great piece of software. And we all now the the software won't work anymore from Q4/2019 on. What was their intention when they bought EyeTV from Elgato? Why is there no official member of Geniatech to do public relations. This forum produces so much displeasure. Why not telling people either: a) Hey guys, go away the Mac story ends up here! b) Look there is a screenshot of EyeTV 4 for Mac - but still takes some time to finish. AND you will have to pay some money for it. Is it that hard to talk to the people that pay your salary?

" they are actually devoting their energy into creating a 64 bit version of the software." You are a standup comedian?

Do you still have the old, working box? In my case, I went to the old box, picked LIBRARY/Channels on the left hand side. Then I picked "Service/Edit on the bottom, and it brings up a window titled "Manage Channel Sets". Pick a Channel Set, and click on "Export...". Move the created file to the new box and reverse the process, picking "Import..." instead of "Export...". Worked for me. YMMV.

bonjour, je regrette... je regrette mes 30€... je regrette EyeTV 3, son interface, ses fonctions, sa réactivité et sa fluidité... look what they done to my app. sorry... am I alone ?

Hello Together, eyetv 4 is the biggest bug ever... is there a german forum? where are the export entry's for apple tv and so on? who has designed this gui? eyetv 3 was very stable, but eytv 4 crashed every time. regards Kai

EyeTV 3 Version 7528 was released this morning (US time), announced by e-mail message by Angela Wu. So I started a new thread on this version since other active threads are long. Let's use this thread to report experiences / problems with the new release. I downloaded it, installed on my non-media center Mac to determine software type. It is 32-bit, so it is obsolete in 2 months when Catalina (Mac OS 10.15) comes out in September or October, since it will no longer support 32-bit applications. Since I have a working version (7524) on my Media Center mac, using XMLTVListings (which is apparently $10/month cheaper than the new TV Guide), I don't see the point in installing the new version and don't plan to. I noticed that simultaneously the number of recordings in EyeTV Plus in my working version (7524) suddenly dropped from around 50,000 or so to zero yesterday. There is now a signup screen (which I didn't use) for EyeTV Plus, though the "Access Prohibited" message behind it is still in German. What have been your experiences with version 7528, those who have installed it? I gather it DOES reinstate support for HD HomeRun (I am still using an EyeTV Hybrid).

Same here. Their "support" is a joke. As is the non-existent manual. Remind me again why I paid for this (64-bit) upgrade?!

I would highly be interested as well

I've used EyeTV since the days of EyeTV 2. When EyeTV 3 was released, the software license cost around £80. The best way to make the upgrade worthwhile was to buy a new low-cost tuner from Elgato, the then owners. That bought a tuner plus the software for about £90. Not a problem. Now that EyeTV 4 has been released, their very low initial asking price is much more reasonable, but you can still make a saving by buying some hardware from Geniatech, which might still have EyeTV 3 included, but which will allow you to obtain EyeTV 4 for no additional cost. And yes; a new major iteration of any software usually means that the application has been re-written in a substantial way. That requires work. Workers require a salary. Customers pay that salary. Why do you have a problem with that? I doubt that you would be very happy if you worked for someone and they threatened to fire you if you wanted paying. Be sensible and pay for what you are using.

The same for me. Compared to version 3, the entire editing and exporting is simply unusable. There is an urgent need to rework here. If an export works, it takes far too long and the export (AVI) is corrupt and therefore unusable. As a software developer, I would not allow myself to release software in this state as a release version. The latest update (Build 8520) is still beta. When does Geniatech deliver the missing functions? Please do not forget - customers pay money for functions that are not available or defective. Thank you very much!

EyeTV 4.0.0 (8519) Catastrophic! my configuration: mac mini mojave with EyeTV Diversity I specify that I had EyeTV 3 for several years, and that everything was at the best. - Play recordings: sometimes no sound - Watching TV: non synchronous sound (sometimes unbearable) - preferences: sharing tab sometimes disappears - impossible to watch a channel during a recording on another (however I have a capable material: eyetv diversity 2 tuners, and it worked without problem with EyeTV 3) - Mac connection with iPad, iPhone, iPod (EyeConnect) impossible This software is not in a marketable state! For 30 Euros, it's a shame! How long will we have to wait to reach the quality level of version 3?

True, thanks for the tip. Cycling through the channels one by one still isn't as good as the setup in EyeTV3 though. I miss the on screen Up/Down channel list.

Can I get an upgrade to my software to my EyeTV diversity application to run on my iMac using Catalina version 10.15

Hello I own an old Terratec Cinergy Hybrid T USB XS that currently still works fine on my MAC (10.14) with its original EyeTV 3 software. Now I need to upgrade to EyeTV 4 to have 64 bit compatibility, otherwise I can't upgrade my MAC OS to 10.15. Before buying the license I'd like to be sure EyeTv 4 will recognize my device. Anybody can please confirm? If yes, which device should I select in the dropdown list shown at first program opening? There's currently no specific reference to my device, so I'm worried to pay for an useless licence in the end... Thanks!

Yes -- Jennifer (& anyone else that can't download the instructions in Eric's post), anyone can read these posts, but only logged in users can download attachments. If you can't get a eyetvforum account because you can't get the verification email (I couldn't using a comcast.com account), then try using a mail.com address to sign up here. That worked for me.

On my MacBook Pro + EyeTV Netstream 4Sat it had been installed EyeTV 3. After updating to Catalina it did no longer work (reason known) and I installed BETA 4 after erasing EyeTV in the program folder. When I now start EyeTV by double click the following happens: 1) Administrator access is required to update a device driver for EyeTV asking for name and password (entered and ok), 2) EyeTV assistant starts (Welcome to EyeTV!). The it takes about 10 seconds and a black screen with a "!" in a triangle appears and on the left sinde "16:9" - nothing more happens. ESC does not work. I have to use option+command+ESC, then I am back to my desktop. Within the 10 seconds I can type next, next... until the key should be entered but before this can be done the black screen as described above appears. Does anybody have an idea, how I can solve the problem and start the BETA version properly?

Lionel, I am in almost 100% agreement with your observations. EyeTV3 was ultra-slick and very very close to perfect. It made every PC TV app I used on my Home-built Windows PC look feel and behave in the ugliest ways imaginable. Nothing could touch EyeTV 3 for sheer quality (it’s what Mac users have come to expect from the hardware and software we purchase). I guess EyeTV 4 is planned to be a paid-for software version update. Just so long as the current coders stick to the EyeTV3 layout and implementation we users have come to love I will not hesitate to pay for the effort Geniatech Dev’s (or are the superlative Elgato software engineers building the new 64Bit EyeTV 4?). Real gripes: Entering Editing mode and trying to use it is a hideous experience. Apart from the new Video Editor layout not looking or behaving like it did in EyeTV3, I’m saddened to see that the "Fine" option is as coarse as ever missing the optimal frame cut by several frames. This slows down editing enormously as one has to scrub back and forth with the trackpad or keyboard hoping the edit splice happens on the frame where you want it to. On replaying a captured video… Why on earth have the layout designers split the tools so we now have two time-line replay bars; one at the bottom of the video replay window and one at the top? Why divide a comparatively perfect multi-function tool interface found in EyeTV 3 which sat at the bottom of a screen into two, where we have to mouse from the top to bottom and bottom to top of our screens to achieve the functions which were logically and ergonomically kept together. I have the distinct feeling Geniatech has handed the Elgato Source Code and some TV Tuners to a couple of cheap, Asian developers more familiar with Linux or Windows rather than commission a couple of experienced Mac software developers who understand GUI guidelines and the beautiful elegance of simplicity. Still, it’s early days and Geniatech have left Beta testing right up to the release of Catalina when people such as I had been Beta testers contributing to 10.15’s development a year before Gold release. As EyeTV,s 2 and 3 have served me well for a decade or more, unless and until I launch EyeTV 4 on a 64Bit Mac running Catalina without my nerves being frazzled I will not be parting with any cash for it.

Bonjour, 'The change to 64 bit is in progress' . Prévu par Géniatech pour fin octobre - fin novembre = aucun 'progrés' .... depuis X années d'attente si j'ai bien compris? Quand et comment sera-t-on informés de la mise à jour de eyetv3-32 bit - compatible avec CATALINA ? La version BETA pose trop de problèmes pour un 'simple' utilisateur. (Je n'ai pas trouvé de Blog en français : cela existe-t-il ?? ) Odette

There's a deathly silence from Geniatech over eyetv software on MAC. I now have hardware and software including a TV guide subscription which are clearly obsolete.

You asked us to trust them. Some of us did. Fast forward to now, 19 days after Catalina was released and the 64 bit Mac version is still not available. So what was it "ready in time" for? And no, a public beta does not count. If it were ready for general use they would've released it already. Eyetv 4 was released for Windows over a year ago! How can we have faith in Geniatech if supporting Mac users is an afterthought?

Let me understand this. If you were to buy a petrol powered car, and 5 years later petrol runs out because everyone moves to electric power, you would expect the car manufacturer to convert your car to battery as part of their customer service? 🤔

Hi, I don't know anyone here so -- hi. I went to the Geniatech website and found no info about Catalina and 64-bit. I went to the blog https://www.geniatech.eu/blog-9-info-eyetv-4-64-bit-macos-10-15-catalina-eyetv-3-32-bit-macos-mojave-10-14/ and found a link at the bottom of the page to a poll on devices and a link to download EyeTV4 https://eyetvforum.com/index.php?/topic/3064-eyetv-4x-for-mac-64-bit-public-beta-preview/. It strikes me that most of the devices are for Europe, I'm in the USA. I voted for the devices I have. You should do the same. I downloaded the beta and it does run. I'm still running Mojave and thinking of going to Catalina. I do have an EyeTV Hybrid and the software finds it. I have a Hauppauge Pinnacle tuner which works fine on EyeTV 3, but Eyetv 4 doesn't see it. The beta seems to work and does look a bit different the EyeTV 3. I haven't played with the beta too much yet. Has anyone downloaded the beta and found a way to get other tuners recognized? Does anyone see anything drastically different from EyeTV 3? Thanks, Paul

Yes. Please update the Netstream app for tvOS 13. IF you do it, please also fix these issues: - use a black font in the EPG when tvOS is set to dark mode. Otherwise you can barely read it - don't let the Apple TV go to sleep if Netstream is active and set in "Pause". This prevents recording of Timeshift - larger Timeshift buffer (2 GB is not enough) - Aspect ratio fix. The image is cropped in most channels (probably some kind of overscan/underscan error)

In time for what?

Thanks for the update Eric! If the document Eric posted isn't available to you, it's probably because you didn't log on. If you can't get a eyetvforum account because you can't get the verification email (I couldn't using a comcast.com account), then try using a mail.com address to sign up here. That worked for me. As far as any other suggestions: The instructions say XML listings work with at least build 7524, which is what Eric tested on. I tested on 7520, so I suspect the instructions will work on any build of EyeTV 3.6.9. YMMV. If you go to your dashboard at xmltvlistings.com, you will see a support note about complaints from EyeTV users saying stations are in the wrong order. That is not an xmltvlistings.com issue. The problem can be fixed in EyeTV by going to the "Channels" screen and dragging each station to the order you would like it displayed. EyeTV will automatically remember the new order until you 'rescan' or 'auto tune' your channels again (something you only do when a TV station in your area is new, or changes frequency -- a very rare event). If you don't like the yearly auto-renew of your xmltvlistings.com subscription (the default), then you can change that under "Manage Subscription" on the xmltvlistings.com dashboard page. Enjoy! 😁👍

Thanks for the update Eric! If the document Eric posted isn't available to you, it's probably because you didn't log on. If you can't get a eyetvforum account because you can't get the verification email (I couldn't using a comcast.com account), then try using a mail.com address to sign up here. That worked for me. As far as any other suggestions: The instructions say XML listings work with at least build 7524, which is what Eric tested on. I tested on 7520, so I suspect the instructions will work on any build of EyeTV 3.6.9. YMMV. If you go to your dashboard at xmltvlistings.com, you will see a support note about complaints from EyeTV users saying stations are in the wrong order. That is not an xmltvlistings.com issue. The problem can be fixed in EyeTV by going to the "Channels" screen and dragging each station to the order you would like it displayed. EyeTV will automatically remember the new order until you 'rescan' or 'auto tune' your channels again (something you only do when a TV station in your area is new, or changes frequency -- a very rare event). If you don't like the yearly auto-renew of your xmltvlistings.com subscription (the default), then you can change that under "Manage Subscription" on the xmltvlistings.com dashboard page. Enjoy! 😁👍

It is not necessary to use EyeTV's built in EPG. There are 2 alternative EPGs: xmltvlistings.com (which I use, see next paragraph) and schedulesdirect.org. Both are proven to work well with EyeTV, both produce 2-week listings for the channel lineup of your choice, and at a lower cost than EyeTVEPGPremium. On screen they look just like TV Guide. It is not necessary to upgrade to EyeTV's latest build (#7528) to use them, they work perfectly with earlier builds. There has been a lot of discussion about them on various parts of this forum since TV Guide disappeared from EyeTV in the US in February. About 6 months ago I worked out and posted a step-by-step guide to installing the EPG for xmltvlistings.com. There have been a few suggestions for improvement, especially in the past 2 weeks, so I've updated it and the revised Guide is posted here. Most of this is other people's work, which I simply collated and organized for convenience; be sure to see the Credits at the end of the Guide. Since various threads here have discussed EPGs, I'll post this in a couple of other relevant threads as well. XMLTVListings EPG with EyeTV-Guide.pdf

It is not necessary to use EyeTV's built in EPG. There are 2 alternative EPGs: xmltvlistings.com (which I use, see next paragraph) and schedulesdirect.org. Both are proven to work well with EyeTV, both produce 2-week listings for the channel lineup of your choice, and at a lower cost than EyeTVEPGPremium. On screen they look just like TV Guide. It is not necessary to upgrade to EyeTV's latest build (#7528) to use them, they work perfectly with earlier builds. There has been a lot of discussion about them on various parts of this forum since TV Guide disappeared from EyeTV in the US in February. About 6 months ago I worked out and posted a step-by-step guide to installing the EPG for xmltvlistings.com. There have been a few suggestions for improvement, especially in the past 2 weeks, so I've updated it and the revised Guide is posted here. Most of this is other people's work, which I simply collated and organized for convenience; be sure to see the Credits at the end of the Guide. Since various threads here have discussed EPGs, I'll post this in a couple of other relevant threads as well. XMLTVListings EPG with EyeTV-Guide.pdf

It is not necessary to use EyeTV's built in EPG. There are 2 alternative EPGs: xmltvlistings.com (which I use, see next paragraph) and schedulesdirect.org. Both are proven to work well with EyeTV, both produce 2-week listings for the channel lineup of your choice, and at a lower cost than EyeTVEPGPremium. On screen they look just like TV Guide. It is not necessary to upgrade to EyeTV's latest build (#7528) to use them, they work perfectly with earlier builds. There has been a lot of discussion about them on various parts of this forum since TV Guide disappeared from EyeTV in the US in February. About 6 months ago I worked out and posted a step-by-step guide to installing the EPG for xmltvlistings.com. There have been a few suggestions for improvement, especially in the past 2 weeks, so I've updated it and the revised Guide is posted here. Most of this is other people's work, which I simply collated and organized for convenience; be sure to see the Credits at the end of the Guide. Since various threads here have discussed EPGs, I'll post this in a couple of other relevant threads as well. XMLTVListings EPG with EyeTV-Guide.pdf

Many thanks for the useful updates! When I get time (a week?), I'll update the instructional PDF for using xmltvlistings.com as the EyeTV EPG source and repost it here.

With TV Guide I noticed the New tag was not very reliable but the Repeat tag was. With SchedulesDirect they don't seem to use the New tag at all only the Repeat tag. What you need to do is set Repeat to false instead of New to true in you smart guide. I have been doing this for years and have been very satisfied with the results.

Also, for anyone having trouble posting here: I had to use a mail.com recommendation I saw in another thread because the forum software wouldn't send a verification email to comcast.net, and support wouldn't respond (no, it wasn't in my spam folder). The person making the recommendation said verification emails don't go out to a host of domains. I needed the logon because besides not being able to post, you can't download the file attachments, like the xmltvlistings.com instructions found on page 16.

Just downloaded 7528, haven't tried any of the betas, was using ATSC guide, and I had to do a little fiddling to get it off ATSC and on to the eyetv premium guide, had to restart eye tv a couple of times. The guide looks very similar to the old TV GUIDE, one thing might be missing, it doesn't appear to have NEW search when your setting up a recording guide, so you can have it auto record only new programs. Otherwise it's nice to have the guide back. I guess you have to ask support If you can get credit for the missing 5-6 months of use on the guide.

These old discussion threads are now quite long, making current topics hard to find. So I just started a new topic under Discussions "EyeTV 3 Version 7528 release Experiences" so we can focus discussion of the new version there and make it easier for people to find. Thank you.

I had 5 & 30 minutes, so I set that to 2 & 15, closed preferences (to be sure it was written), reopened and set it to5 & 30. Worked. An alternative would to set the wanted values directly in the .Plist.

Please, everyone adding to this thread: As part of your message or signature, indicate what country you are in. Program guides are generally country, or region, specific, and success in one country (especially with the new beta versions of the EyeTV app) does not guarantee success in others. Danny (USA)

EyeTV Version 3.6.9 (7528) is now available for download on the support page for EyeTV 3. It contains EyeTV EPG Premium - USA and no longer uses TV guide. Was able to successfully install and populate the program guide. My service subscription however was not extended It still is active only until the original expiration.

Please send a ticket to them.

I became a tester. Other than the EPG not giving the local channel numbers, it is functioning great!

^@Mel Knoy and anyone else seeing this - go to two other much more active discussions in EyeTV Forums to bring you up to date on what's been going on by users: "TV Guide not Updating" which is under the EyeTV 3 section of Forums, and "EPG from XMLTV Listings" which is in the EPG-TV Guide section of Forums. The former has been very active, and includes information on how to install an equivalent substitute for the TV Guide EPG from either of two available North American sources. As for Angela, her name seems to be on all the correspondence, but someone there IS responding; the answer you get from her has been changing, and "she" has provided a link to the beta of a new build of EyeTV, which is real (I downloaded it and looked at it on an isolated unused machine) which has you using EyeTV's own "premium" EPG service. I know it does exist and runs successfully in Germany (where Geniatech was originally located after Elgato sold EyeTV), and you can see it continually updating in the version of EyeTV we use here. So there might be some hope. Anyway, look at the posts on the forums I mentioned and you'll get a lot of info.

Re: ^. Sorry, wish Forum software let you edit previous posts, but it doesn't. Here's the attachment with a minor correction in a note on Step 2. XMLTVListings EPG with EyeTV-Guide.pdf

I eventually resolved my problem with the help of the EyeTV Reporter app. I restored an old set of preferences which brought back the correct behaviour with the Netstream 4Sat device (allowing multiple channel simultaneous recording/viewing). Then I painstakingly remade my favourite channels, etc. I still don't understand why the behaviour changed when I simply upgraded to EyeTV 3.6.9 (7518).