ChrisMc

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About ChrisMc

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  1. Today is 06 September 2016. My TV Guide was not showing any programming information. Went to the Elgato site, and there was directed to the new Geniatech site. Wasn't easy to locate anything that looked at all familiar - my hardware isn't listed or shown anywhere. Found a press release dated tomorrow, 07SEP16, announcing the transition. This is a pretty sloppy way to handle a big change. Anyway, I finally found this forum discussion and recognized the screen shot above. Went to EyeTV Preferences, then the Guide button, hit the Change... radio button, then create a new account, entered the same email address I'd been using for Elgato EyeTV and created a new password, and the programming updated immediately. Recommend that Geniatech make it easier for others to find this simple solution on the current website - like a more complete listing of legacy products (both hardware and software) linked to instructions.