Here is a new thought...Maybe Geniatech is a good company doing the best it can with the resources it has available, providing updates when it can and is concerned about their customers/users. As the company is based in China, they may not have many employees able to communicate effectively in English. So if they don't communicate often with customers this may not be a sign that they don't care about our concerns or that the are not fixing issues and problems with eyeTV. I have been using eyetv for many years with very few issues which have been reported here. The software is not perfect, but works as I want it to 99% of the time. When I updated to Ventura, on my M1 iMac eyeTV crashed upon launch and I had to roll back my iMac to OS 12. Shortly after the release of Ventura (maybe a month later?) I received a notice that eyeTV had been updated to fix the crash issue on Ventura. My experience with eyeTV has been positive and I have not had 99% of the issues users have reported on this forum. My experience is that Geniatech is a good company doing their best to support eyeTV. I don't like the fact that the company rarely communicates or responds to its customers, but until I am proven otherwise, I believe that the lack of communication may be due to the fact that the company has few employees capable of responding to customers in English. BTW I am using eyeTV HD on an M1 iMac. Maybe the eyeTV HD has fewer problems than with other hardware setups. Also it doesn't help to be angry...think of it this way...if you are seeking customer service are you likely to get better service if you are angry and shouting or if you are calm, polite and respectful? It's your choice.
