Arron

Hi 

I have the same problem

i have contacted Geniatech support 5 times in last 5 months , with same automatic reply from claire

they don’t care- so I would advise everyone to stay clear of their products 

cheers

diassapointed customer

Hi Geniatech

if you bother to read or follow this discussion , I would if I wanted to learn how to improve customer service.

I have had eye tv for a while , firstly with HD home Run then with EYETV Go , and at Xmas this year bought a EYETV mobile.

also bought 1 for my son 

This turned out to be a real downer as I can’t run it on my iPad or iphone due to having ios11

shouldnt Geniatech let people know that they are not up to speed with the world, so I can avoid disappointing myself and my son , espeacially my son, as he has a present that is useless.

i am posting this as it seems Geniatech don’t react to support queries on their website.

if this is not fixed soon, I am afraid I will have to switch to another source, if there’s one out there

frustrated eyetv fan