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  1. UPDATE: So at 1st my older laptop wouldn't bring up the guide- I uninstalled & reinstalled and no joy, So I system restored as it was going to Husband and we were getting conflicts with my new comp- and BINGO it works after installing and doing an EXHAUSTIVE SCAN with UPDATES it is now up - I know its a pain to restore your comp but it worked, I am using MacBook Pro Hope this works for PC too I don't see why it wouldn't eager to hear that's its worked for others blessings Helen X YESTERDAYS POST JUST got new laptop today, plugged in TV EYE did the search for channels, clicked on the guide and its up ! So maybe delete and reinstall by plugging back in just remember your activation key ! Im so happy I haven't checked my other comp yet but deffo its up for me on this new one Hope it is for you guys
  2. I have 3 Macs: 1. Mid-2010 iMac w/ Intel i5 Core duo chip, 12GB RAM, 2TB HD drive. (OS X High Sierra 10.13.9) 2. 2011 iMac w/ Intel i5 Core duo chip, 20GB RAM, 2TB HD drive. (OS X High Sierra 10.13.9) 3. 2013 MacBook Air (model 6,2) w/ 1.3 GHz Intel Core i5 processor, 8MB RAM, 250GB SSD storage. (OS X Mojave 10.14.4 Public Beta) Was running Mac OS X 10.13.xx and using EyeTV 3.6.9 (7522, 7523, then 7524) successfully with a TV Guide paid subscription through Geniatech. Everything worked fine until sometime in mid-December of 2018, when my TV Guide program guide service suddenly gave out a "server error" message. E-mailed Geniatech's EyeTV 3 Support and received a replay that "this is a known issue and we are working to resolve it". I haven't heard anything back since then. I've tried everything suggested in the user guide. Has anyone else experienced this issue? It happened after upgrading to EyeTV 3.6.9 (v7524). All 3 Mac are running different versions of OS X 10.13 or 10.14. None of them work. If this continues, Then I spent $30 (annual sub. cost for TV guide service) and received 1 month of service. I should request a refund, no? But first I'd like to know if anyone had the same issue and resolved it some way.
  3. Just upgrade EyeTV software to 3.6.9 today concurrent to subscribing to TV guide EPG service (N. America). After entering all my info. and starting up the service, my on-screen "remote" controller doesn't appear anywhere. I can get a menu of items inside the "live" window, but no "remote" controller shows up on my desktop screen. Using mid-2010 iMac, w/12GB RAM, 2 TB HD, running High Sierra 10.12.6. Anyone seen this problem and know a fix? Not sure how to isolate since i just upgraded two things at once.