macveteran 0 Report post Posted October 3, 2016 Since the EyetTV product has moved over to Geniatech the Gracenote service answers me with 'Invalid user name or password'. My subscription runs to the 14th of October 2016. So no service for the money I already paid. My email to Geniatech about this is still unanswered. I hesitate to renew the subscription under these conditions. Has anybody further information about the reliability of this service in the future? macveteran Quote Share this post Link to post Share on other sites
Joda99 0 Report post Posted October 3, 2016 I had the same issue after updating to build 7512 and the awnser from the support was: creata a new account on https://services.geniatech.eu/ with the same mail adress that i used for epg before updating to build 7512 and it worked for me Quote Share this post Link to post Share on other sites