Bríd

Help with Hybrid

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Hi

I'm hoping that someone may be able to help me. I haven't used my hybrid device in awhile - and I'm puzzled about my experience now and hopw someone can advise me.

I've moved into a new apartment with a cable TV connection in two rooms. I have my regular TV set up in one - recently I moved it into the other room and thought it would be nice to use my lEyeTV device in the other, if I wish - rather than moving the TV from room to room or having a 2nd TV.

When I did the exhaustive scan it seems to recognise the channels ok, but when I try to watch a channel I get a message to say 'encrypted' and I cannot see anything.

Can you help me throw some light on this problem please? So, in summary, the cable outlet works with a TV ok. The EyeTV device can find the channels but cannot 'see' them.

Many thanks and regards

Bridget

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Encrypted means that the provider will allow viewing only when there is either a SetTopBox, Smartcard or similar. Hybrid does not have that. There are devices that can circumvent this (Softcam, etc) but dependance on country of origin and more.

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Thanks Ton. I'm puzzled because the TV is basic, and it works. Also the hybrid device has worked for me elsewhere where I have a subscription service.

I appreciate your prompt reply on this thanks

Bridget

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