OnedeFuca 0 Report post Posted March 28, 2017 I've been trying to renew my EPG subscription (TV Guide for Canada) without success. Problem: I can't complete a purchase. When I click on "TV Guide", it shows as added to my basket, and I see the choices to "continue shopping" or "proceed to checkout". However, when I go to the checkout, my basket is empty. I'm trying to purchase on a Mac (OS X 10.11.6), and have used three different browsers: Safari, Firefox and Opera. I've also tried to do the purchase from my iPad, and also from my iPhone when I'm away from my home network. Same result. Does anyone have a suggestion as to what I'm doing wrong? I make online purchases elsewhere, and have never run into this problem before. Thanks. Quote Share this post Link to post Share on other sites
OnedeFuca 0 Report post Posted March 31, 2017 Well, my subscription is ending, and nobody at Geniatech appears interested in selling me a renewal. Are they interested in selling anything? Their online store appears to be broken and they don't seem to give a f–––. I wish them a happy future in bankruptcy as they don't seem to care if they have any revenue. Quote Share this post Link to post Share on other sites
thomaskud 13 Report post Posted June 9, 2017 Did you check the Cookies? Quote Share this post Link to post Share on other sites
OnedeFuca 0 Report post Posted June 9, 2017 I eventually made a purchase successfully, using my iPad when I was travelling in another country. Go figure. Anyway, it work now. I just hope I don't have to go back to New York City to renew every year. Actually… that would be a reason to go back to New York every year. Quote Share this post Link to post Share on other sites
