asger jakobsen 0 Report post Posted April 2, 2017 Hi I just reinstalled my iMac, and downloaded the software for my eyetv hybrid, but now It wants me to enter the validation code. I dont't have the box with the code anymore, and I haven't registered. I've tried to contact customer support, but haven't heard form them. I really hope someone can help me Asger Quote Share this post Link to post Share on other sites
asger jakobsen 0 Report post Posted April 4, 2017 I can't get in touch with customer support. Do you know if the company still exist, or if their service is just really bad? Quote Share this post Link to post Share on other sites
asger jakobsen 0 Report post Posted April 4, 2017 now they answered me. Apparently I have to buy a new eye-tv instead, they don't want to give me the codes for the one I already bought. Strange policy! Do any of you know another way around it? Quote Share this post Link to post Share on other sites
Ton 29 Report post Posted April 5, 2017 See PM. Quote Share this post Link to post Share on other sites
thomaskud 13 Report post Posted April 13, 2017 @asger jakobsen you can visit https://my.eyetv.com/lost_keys?locale=en and https://services.geniatech.eu/lost_keys?locale=en to recover your activation key. If it doesn't help, you just need show us your proof of purchase (receipt or some photos of your product). Then we could give you a new key. Quote Share this post Link to post Share on other sites