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How to export recordings into PM4 format with EyeTV 4?

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I've been using EyeTV 3 for so many years and it worked like a charm but recently, I purchased a newer iMac which came with Catalina. Obviously, I needed to upgrade to EyeTV 4 and now I am unable to export any recordings. I click on the export option but nothing happens. I even upgraded to the latest version of EyeTV 4 in case that would have been the issue but now I feel like a have been "screwed" into purchasing software that no longer permits me to export my recordings into the proper .PM4 (H.264) container. Any feedback would be much appreciated.

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