Marty

Sorry to hear that. It appears this software is dead/abandoned.

Tremendously sorry, the issue is sorted out but I cannot delete the thread.

Rgis device only works with the "Video Capture" software. It is of low video quality.

f there is a moderator, feel free to please delete this thread.

How does one get vedeo to actually export?

When I try it EyeTV4 creates an empty file and never actually exports any video. I cannot even find a progress wheel or bar.

Sorry, the image did not attach?

I have an Elgato product whose only identification I can find is" Video Capture "Squiggle" (Really, see the photo).

Is this device compatible with the V4 software? I cannot find "Elgato Video Capture" (with or without "Squiggle( in the dece list) and wonder what the equivalent device would be.

Am I just grasping at straws or will this device work with the Geniatech software?

Thank you,

Marty

(All my experience is with an Elgato 250+ I bought in 1998??)

You have to go to the support page to download the software. Weird but true.

I log in tio my account, go to orders, press the link for my one order, click the download link and get a blank page with the URL: http://file.geniatech.com/eyetv4/EyeTV4.0.0_8517_2.dmg

Nothing downloads.I have reached out to tech support three times with no response.

Is this company still doing business? I posted this on another forum a week and a half ago and have received no response.

Hello?

I log in tio my account, go to orders, press the link for my one order, click the download link and get a blank page with the URL: http://file.geniatech.com/eyetv4/EyeTV4.0.0_8517_2.dmg

Nothing downloads.I have reached out to tech support three times with no response.

Is this thing still a thing?