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"Activation key invalidated" issue - a new discovery I have just sent the above-quoted message to Geniatech Tech Support, in the hopes of at least getting a response. Based on many years of experience, I do not expect that anyone is going to fix anything; but at least they can't say they weren't told about the issue. After the death of my 2015 13" i7 MacBook Pro Retina last May, where I alternated successfully between EyeTV 3.6.9 (7530) and EyeTV 4.0 (8528) using a networked HDHomeRun Quattro, on macOS Mojave 10.14. I have been scrambling around trying to recover a restorable copy of my data (the series of crashes that killed the laptop also wrecked my Time Machine backup). After many months of drag-copying (copied folders lost their titles; I had to drag them one by one, and restore the file titles individually), I finally recreated a bootable drive to act as a data source for a Migration Assistant restoration. Yesterday night, I successfully transferred the data to a 2019 16" i9 MacBook Pro Retina with a clean install of macOS Sequoia 15.3.1, using Apple's setup assistant. The copy of EyeTV 4.0 (8528) that was installed with the transferred system launched successfully, without the "invalidated activation number" notice; but that build refused to load any data from my networked HDHomeRun tuner. The automatic update window offered an update to EyeTV 4.0 (8532), which I accepted. Mistake! Once (8532) launched, the "invalidated activation number" notice reappeared, as had happened with a different installation on an external Big Sur/macOS 11.. So the issue is recent; whoever's responsible for the activation check that treats paying customers as petty criminals - they're probably still employed at Geniatech, or under contract to them. They could remove this activation check, if they chose to do so. Who aren't they doing so? I will try uninstalling EyeTV 4.0 (8532) and reinstalling EyeTV 4.0 (8528) to see if that eliminates the activation problem. Perhaps some bits were left behind or damaged in the data transfer, and the absence/damage is preventing the data stream from the tuner. I will note that the build available from the "Latest 64-bit software for your Mac" page on the Geniatech site is 8528, not 8532. I'll post back with the results.I'll also post back if I get any response to my complaint email. If we can finally get some resolution to this offensive, stupid validation issue, then we could progress to the fact that the EPG hasn't worked reliably for years, and hasn't worked at all for for months/years at a stretch. But until the application works, worrying about the EPG makes no sense. Does anyone know whether there was an intermediate build 8530?

We need a new company that is better than Geniatech. Is there anything out there that has better customer support and better software? When Geniatech loses customers and money they might do better or go out of business. Eyetv used to be great now it sucks. I won't recommend this platform until they change.

I find Geniatech is not good at interactive user support. I strongly suspect that before installing EyeTV 4, everyone ought to first use their EyeTV Reporter tool to remove all traces of EyeTV 3.x. That is what I had to do -- years ago -- to successfully install EyeTV 4. With that caveat, EyeTV 4 (8531) works for me on both an M2 Mini and an i5 MBP, running MacOS 13.6.1 on the Mini and 12.latest on the MBP and using an (ATSC, not DVB-T/T2) Hybrid USB stick. EyeTV 4 still is a bit quirky, compared with EyeTV 3, especially in editing, but it works well enough for my purposes.