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Inoco joined the community
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Trash preferences. That helped in my case
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I don't know why I said NTSC, sorry. This model supports HDTV/ATSC, Qcam and NTSC.
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If you really have an NTSC-only USB stick, I would not make any bets, because that hardware is maybe 20 years old. Further, NTSC has been dead over-the-air in the US and Canada for over 10 years now, replaced by the ATSC standard. One still can buy a EyeTV "U6" USB stick (which is ATSC) from Amazon US/CA and it would include a license key for EyeTV 4 --ONLY IF-- you choose the seller "Geniatech" on Amazon. Their listing says returns are allowed, so if it did not work for you, you should be able to return it. I have an older "EyeTV Hybrid" which is both NTSC and ATSC. It works fine on MacOS 15.2 on an Mac Mini M2 and that *likely* would work fine for someone else in North America. Are you 100% certain you do NOT have this ? By 2009, ATSC was almost everywhere in North America and NTSC was 99% dead. CAVEAT: I have NO WAY to test the FM feature. I have never used that. If you really need that, no one here is likely able to help you and your best bet is to experiment.
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EyeTV 4.0.0 (8532) works fine and no issues with MacOS 15.2 (24C101) on an Apple Mac Mini M2 Pro with the "EyeTV Hybrid" USB stick (ATSC, not DVB). I am using a high-performance external Thunderbolt disk for both my EyeTV archive and also other video recordings. I have had very few issues since upgrading (many years ago) to EyeTV 4.x, but I was careful to delete my old EyeTV 3.x configuration before upgrading to 4.0.0 -AND- I never ever run any ".0" release of MacOS. The earliest OS release I will consider is a ".01" release. More usually, I will wait at least for a ".1" release -- for ANY operating system (windows, macos, or other) before upgrading. I am concerned that GeniaTech has not yet released a "fat binary" with native ARM support. Maybe they can move the major release from 4.0.0 to 4.1.0 when they do that, although I doubt they will have a fat binary soon. Note: I never used FM radio with this stick and I have no way to test that. I do not have an Intel Mac, so I cannot test that either.
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I have an M4 pro MacBook Pro running 15.2. I am only interested in the VHS conversion. Does this function work? Also looking at UltraStudio HD Mini (a bit too expensive) or EZCAP that doesn’t require the computer to record. Recommendations?
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edwardflorao joined the community
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have you checked if the settings are stores in a file so you can edit the file directly and enter the new path ? cause i do not thing you will get any answer from them.
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EyeTV crashes when opening recording preferences Hi! I had an HD crash and had to replace the external drive that contained the EyeTV archive. I gave the new drive the same name that the old one had, but EyeTV created a new one in ~/documents and used that one. So I tried to re-select the correct drive in preferences, but as soon as I click on the "recording" tab in preferences, EyeTV crashes. I haven't done that in a long time, so it might be since upgrading to Sequoia recently. I now solved it by making the folder in documents an Alias to the new drive, but I'm afraid I might have to get access to the preferences sooner or later for whatever reason. So a solution would be nice. A strange thing that struck me: The path shown in the preferences file ~/library/preferences/com.elgato.eyetv.plist is actually the correct path to the external drive, even though EyeTV obviously uses ~/documents.
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Great find, I have done a simple edit to preferences and changed only, look for shared repositories to false and it now launches without crashing. The guide: Look for your EyeTV user preferences. ~/Library/Preferences/com.elgato.eyetv.plist open in a text editor like BBEdit and look for shared repositories if true change to false save and relaunch EyeTV. <key>look for shared repositories</key> <false/> Hope that helps, not sure if it will help everyone but it did for me.
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EyeTV 4 8532 with macOS 15.2: Started EyeTV It did not find the Stream4Sat. Used the Setup-Assistent (just clicking through, no new channel search) EyeTV crashed Restarted ExeTV Seems to work (switched channels, runs already for >10 minutes, switched channels again) Not too bad...
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Update: Today I checked the preferences of EyeTv 4 and disabled the sharing-options (both check-boxes). In the checkbox "Player" I activated "HD transcoding to 720p" (I unsually record movies without this transcoding as they then have full resolution ...). In "Display" I checked "Overscan on" and "Full-size" to "normal", Deinterlace both to "Progressive Scan". Eye TV now runs for more than 1 ½ hours .... Let's hope, it will stay this way... 🙂
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ph5eecme8@mozmail.com joined the community
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Sorry very slightly off topic but this is the only active EyeTV discussion in the universe. Can anyone confirm that FM works in EyeTV 4?
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I have to say that it seems to be working well for me (apart from the pre-existing crash-on-quit bug). Mac mini M1 on 15.2, HDHomeRun Duo.
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I have the same problem. Mac M1 Pro Max, after updating to Sequoia 15.2 the app crashes shortly after start. Very sad ... I hope, they fix it BEFORE Christmas ...
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I have the same problem not sure it worked flawlessly though on my M1 MBA before Sequoia 15.2. Now since I updated to 15.2 this morning it just crashes. I have tried on my Intel Mac and it does the same thing. SAT>IP tuner worked most of the time with old Sequoia updates. Ironically I use macOS Mojave in a VM using EyeTV 3.x for reliable recordings and safely quits EyeTV afterwards. The current EyeTV 4.x always would keep the record window active and would not stop the stream after recording, the mac would never sleep that way. They have never fixed that issue for me and have told them in the past about that issue. I only use EyeTV 4.x for editing and use ffmpeg to clean up streams and export to Handbrake to encode in HEVC mp4 files for my Plex server.
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I just updated my Mac to Sequoia 15.2. Now EyeTV 4.0.0 (8532) crashes short after starting the program. EyeTV 4 worked flawlessly under Sequoia 15.1.1
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Indeed, the link to EyeTV Reporter in the tutorial that I referred is dead (Sorry, I didn't check it before posting)... ... but the EyeTV Reporter Installer is still available on geniatech website. You'll find it following this path : geniatech.com > Support > EyeTV 4 for Mac... and there, look at the first line under the title "Downloads" Or you can directly go here : eyetv Reporter (64-BIT) Note : I'd like to edit my preceding post, to adapt the link, but I don't find the Edit Button at the bottom of my post. Does someone have an explanation of this fact ? I'm not sure to really understand your situation. What I can say is that in order to start EyeTV 4 by-passing the checking of the valid-status of the activation implies to toggle off the wfi (or unplug the Ethernet cable) only a few seconds, only the time needed by EyeTV 4 to launch. I understand your frustration. I've never seen a so bad customer policy before having to deal with geniatech, nor so much bugs in a software.
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Here's my theory. If, as Benoit suggests, EyeTV 4 "validates" its installed copy every time it's launched, then there has to be an authentication server at Geniatech confirming the validity of those activation codes. The "invalidated" message may not actually be triggered by a message from Geniatech after a check of the activation code; it may simply be a built-in error message because no affirmative message from Geniatech has come back confirming the code. What if the authentication server isn't working correctly, or is now located at an address other than the one EyeTV 4 is trying to contact, or the server isn't online at all? Then you'd get the error message, even though: 1) the activation key is perfectly valid 2) you the user have followed the EyeTV procedure accurately and in good faith 3) insertion of a different activation code (which Customer Support will not supply, because they never respond to email) won't change anything, as the authentication server isn't responding The error message is aggressive and blame-the-victim-y, but that's not unusual for tech companies outside North America, which tend to blame end users first. Customer hostile, they are. If my theory is the case, then there's nothing we end users can do to fix the problem. Geniatech has to do whatever they need to do to get their stupid authentication server/gatekeeper working reliably and confirming activation codes, or they need to patch EyeTV 4 to remove the authenticate-on-launch step, which treats their entire paid customer base as if we were all petty criminals. I would be less angry about this if Geniatech hadn't already demonstrated their own petty criminality, by failing on multiple occasions over the last seven years to provide the full 12-month term of the annual EPG contract due to failed intermediary servers, and then failing to reimburse defrauded customers for their unexpired time.
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I appreciate the suggestion. But as of now, the server where EyeTV Reporter is stored is not responding, in spite of this statement at your linked page: So it appears that Geniatech is as reliable at keeping its promise here as it is at keeping all its other abandoned promises to its users. As for the idea of disconnecting/reconnecting from the Internet in order to install/authorize/run EyeTV: I use an HDHomeRun network tuner - I own several of them, as they're accessible to remote devices over wifi (not through EyeTV, as EyeTV ditched its iOS player application well before the Geniatech purchase/transfer; Channels is an iOS/iPadOS app which will connect to HDHomeRun tuners). Disconnecting the computer from network access is a pain, as that's the connection to the tuner. I could unplug the router from the WAN connection, but that's a real involved problem - more modern macOSes yell at you a lot if you don't have live Internet access. If I understand your description correctly, you can "activate" this application (which should never have been de-activated in the first place; I paid for this application several times, and I am entitled to use what I paid for), or you can be connected to the Internet, but you can't do both simultaneously. That is not an acceptable option. My fury at Geniatech's neglect, indifference and incompetence is about to make me rip EyeTV out by the roots from every system on which it's installed, walk away, and trash-talk Geniatch in every Mac or media forum I can find.
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Hello, I've got the same problem, but I have found a pretty good work around to make it work again, despite the invalidation of the activation key. The crucial thing to understand is that EyeTV 4 checks if the activation key is still valid or not when starting the program. So, follow these two step-by-step procedures : Procedure 1 : reinstallation of the program 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. reinstall EyeTV 4 with your activation key (it works despite the fact that the activation key is invalid, because EyeTV 4 can not connect to Internet and check the status of the key) Procedure 2 : Using the program 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. start EyeTV 4 (it starts despite the fact that the activation key is invalid, because EyeTV 4 can not connect to Internet and check the status of the key) 3. reconnect your computer to Internet (put wi-fi on or re-plug your Ethernet cable) 4. have fun with EyeTV 4 (despite its numerous bugs) 1st weakness of this approach : EyeTV 4 might start automatically due to a recording schedule. Work around : If you know you have a schedule for the following hours, start manually before that time, following procedure 2 2st weakness of this approach : you might be distracted and miss disconnecting to Internet. What happens in these two cases ? EyeTV 4 do start, shows the invalidation dialog BUT will work for this time. It will no longer work at the next launch and you will have to re-do procedure 1 (reinstallation) Bonus Procedure : How to spare the reinstallation after an Invalidation Dialog You can make the thing much easier using 'EyeTV Reporter Utility' program. It is a support program for EyeTV. It has several functions and among these are two key-functions regarding to our problem : Backup prefs and Restore prefs : EyeTV Reporter utility Using them you need no more to reinstall after an Invalidation dialog. You need only to do two thing First, append two steps to the procedure 1 : 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. reinstall EyeTV 4 with your activation key 3. scan your TV channels and make your choices in the preferences (so they will be included in the backup) 4. Start EyeTV Reporter Utility, click 'Easy' button and then 'Backup Preferences' Button After a Invalidation Dialog, you will only need to restore the preferences, using EyeTV Reporter Utility (Easy > Retsore Preferences). No need to reinstall, rescan the channels and choose again your preferences.
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EyeTV 4.0.0 (8532) works fine with an older EyeTV Hybrid (ATSC+NTSC, not DVB) USB stick tuner on a Mac Mini M2 Pro with 16 GB RAM running MacOS 15.1.1. I use an external USB-C Lacie disk for EyeTV media storage, but use the internal flash drive for the EyeTV application and configuration files. This all works OK. Sorry, but I have NEVER used the FM radio feature and I have no way to test that. I only use the ATSC tuner and also playback of older ATSC recordings from external disk.
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EyeTV Version 4.0.0 (8532) works fine for me on a Mac Mini M2 Pro with 16 GB RAM running MacOS Sequoia 15.1.1. I have a (US) EyeTV Hybrid (ATSC+NTSC, not DVB) with a USB interface. MacOS "System Report" lists this as a "WinTV HVR-980" from Hauppauge Computer Works. For debugging: I suggest these steps: (1) Start at top left of screen with the APPLE LOGO ->About This Mac->More Info...->System Report... (2) Then, look under Hardware and click on "USB" (NOT "Thunderbolt/USB4") (3) Now look to see if MacOS can see your device (e.g., Netstream 4 Sat). It could say El Gato or Geniatech or something else as the device manufacturer. If YES, MacOS sees your device, then the issue probably is with EyeTV 4.x. In this case, carefully write down your EyeTV Product Key and use EyeTV Reporter to re-install the product, then provide the license key when requested. If NO, then this is a MacOS issue, because MacOS is not able to see your device. In this case, maybe see if any other MacOS device you have still can see the device or not. This could be a MacOS installation/device-driver issue or could be an issue with your Netstream 4 Sat device. Good luck !
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A solution for unfairly invalidated activation key (work-around) Hello, I've got the same problem, but I have found a pretty good work around to make it work again, despite the invalidation of the activation key. The crucial thing to understand is that EyeTV 4 check if the activation key is still valid or not when starting the program. So, follow this two step-by-step procedures : Procedure 1 : reinstallation of the program 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. reinstall EyeTV 4 with your activation key (it works despite the fact that the activation key is invalid, because EyeTV 4 can not connect to Internet and check the status of the key) Procedure 2 : Using the program 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. start EyeTV 4 (it starts despite the fact that the activation key is invalid, because EyeTV 4 can not connect to Internet and check the status of the key) 3. reconnect your computer to Internet (put wi-fi on or re-plug your Ethernet cable) 4. have fun with EyeTV 4 (despite its numerous bugs) 1st weakness of this approach : EyeTV 4 might start automatically due to a recording schedule. Work around : If you know you have a schedule for the following hours, start manually before that time, following procedure 2 2st weakness of this approach : you might be distracted and miss disconnecting to Internet. What happens in these two cases ? EyeTV 4 do start, shows the invalidation dialog BUT will work for this time. It will no longer work at the next launch and you will have to re-do procedure 1 (reinstallation) Bonus Procedure : How to spare the reinstallation after an Invalidation Dialog You can make the thing much easier using 'EyeTV Reporter Utility' program. It is a support program for EyeTV. It has several functions and among these are two key-functions regarding to our problem : Backup prefs and Restore prefs : EyeTV Reporter utility Using them you need no more to reinstall after an Invalidation dialog. You need only to do two thing First, append two steps to the procedure 1 : 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. reinstall EyeTV 4 with your activation key 3. scan your TV channels and make your choices in the preferences (so they will be included in the backup) 4. Start EyeTV Reporter Utility, click 'Easy' button and then 'Backup Preferences' Button After a Invalidation Dialog, you will only need to restore the preferences, using EyeTV Reporter Utility (Easy > Retsore Preferences). No need to reinstall, rescan the channels and choose again your preferences. I hope that this work around will help you, while Geniatech Support does not answer. Benoit-
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EyeTV 4 mac. Your activation key has been invalidated.
Benoit replied to Eric C's topic in Discussions
Hello, I've got the same problem, but I have found a pretty good work around to make it work again, despite the invalidation of the activation key. The crucial thing to understand is that EyeTV 4 check if the activation key is still valid or not when starting the program. So, follow this two step-by-step procedures : Procedure 1 : reinstallation of the program 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. reinstall EyeTV 4 with your activation key (it works despite the fact that the activation key is invalid, because EyeTV 4 can not connect to Internet and check the status of the key) Procedure 2 : Using the program 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. start EyeTV 4 (it starts despite the fact that the activation key is invalid, because EyeTV 4 can not connect to Internet and check the status of the key) 3. reconnect your computer to Internet (put wi-fi on or re-plug your Ethernet cable) 4. have fun with EyeTV 4 (despite its numerous bugs) 1st weakness of this approach : EyeTV 4 might start automatically due to a recording schedule. Work around : If you know you have a schedule for the following hours, start manually before that time, following procedure 2 2st weakness of this approach : you might be distracted and miss disconnecting to Internet. What happens in these two cases ? EyeTV 4 do start, shows the invalidation dialog BUT will work for this time. It will no longer work at the next launch and you will have to re-do procedure 1 (reinstallation) Bonus Procedure : How to spare the reinstallation after an Invalidation Dialog You can make the thing much easier using 'EyeTV Reporter Utility' program. It is a support program for EyeTV. It has several functions and among these are two key-functions regarding to our problem : Backup prefs and Restore prefs : EyeTV Reporter utility Using them you need no more to reinstall after an Invalidation dialog. You need only to do two thing First, append two steps to the procedure 1 : 1. disconnect your computer of Internet (put wi-fi off, or unplug the Ethernet cable) 2. reinstall EyeTV 4 with your activation key 3. scan your TV channels and make your choices in the preferences (so they will be included in the backup) 4. Start EyeTV Reporter Utility, click 'Easy' button and then 'Backup Preferences' Button After a Invalidation Dialog, you will only need to restore the preferences, using EyeTV Reporter Utility (Easy > Retsore Preferences). No need to reinstall, rescan the channels and choose again your preferences. -
Geniatech invalidated my activation key
ChicagoEyeTVguy2 replied to zanc's topic in EyeTV 4 (MacOSX APP)
The EyeTV files should each contain an .mpg accessible by viewing the package contents. Very concerning that EyeTV support has disappeared. -
Sequoia 15 MACOSX extension support Elgarto
Br John replied to Br John's topic in EyeTV 4 (MacOSX APP)
Hi ... I cannot be precise about the exact wording I glimpsed, and if I'd had my wits about me, I would have taken a screenshot to share. However, I recall it saying something like 'future MACOSX updates will not support Elgato extension' ... or words to that effect. For now, I'm not having any issues despite what I have read in this forum. But thank you for the links provided. Should I encounter a problem with the next update, I will investigate.
