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  3. I have EyeTV 4 (8527) installed. I also have the Geniatech EyeTV Netstream Air WiFi ATSC Air TV Network HD Tuner running. EyeTV detects the Netstream tuner using Network/IPTV. However, when I go scan for channels, the service dropdown is empty. It used to give me two options (Digital ATSC, or Clear QAM). Any ideas why I don't see them anymore. Also when I switch the country, I get a popup saying there is no hardware supporting the country, even though it worked with US before.
  4. I urge everyone to cut the cord with them and follow the instructions for downloading your own listings data from a subscription service that is cheaper than Genia Techs!! Links can be re-posted if needed but they have already been posted above by others. I tried them, they work! And I am not going back
  5. Geniatech PLEASE RESPOND When will the TV Guide be back working. No more excuses. All of us here on the forum know it's bullshit. Be honest and tell us what is going on. Everyone here really needs to know.
  6. Folks, we're all getting screwed here! For six weeks now, Geniatech has allegedly been unable to solve a problem that really isn't rocket science. I have now written several emails to Geniatech support. The answer (quote): Our technicians are working around the clock to solve the problem (end quote). Six weeks... around the clock... does Geniatech seriously think that anyone believes this fairy tale? The service is dead - and Geniatech doesn't intend to bring it back to life. Period. I don't want to hear their lies anymore. I want my money back.
  7. We're all getting screwed here! For six weeks now, Geniatech has allegedly been unable to solve a problem that really isn't rocket science. I have now written several emails to Geniatech support. The answer (quote): Our technicians are working around the clock to solve the problem (end quote). Six weeks... around the clock... does Geniatech seriously think that anyone believes this fairy tale? The service is dead - and Geniatech doesn't want to bring it back to life. Period. I don't want to hear their lies anymore. I want my money back.
  8. If you are within 180 days of purchase and request a refund via PayPal you will get it full refund. Outside of that period, Geniatech is extending the subscription. Though I did read elsewhere on the forum that people have gotten a prorated amount back on the subscription price, so perhaps keep emailing Geniatech?
  9. Earlier
  10. I asked Geniatech for a refund of my EPG annual subscription on the basis that the software had not been repaired and there did not appear to be any likelihood of it being repaired. The reply from the company was: "Very sorry that we still do not have a solution for it. I will send you email once our engineer has a solution. We will extend the time of your EPG validity period for the outage period. Our engineer is really trying to solve it. Our engineer may need some time." I have now made alternative arrangements for recording tv programmes and will not be renewing my subscription if the EPG ever comes back on line.
  11. you may not achieve this solution i think with newer M1 mac, unfortunately; would use the device with an older imac/mac that still has an firewire port; probably the firewire signal got lost in translation, now with eyetv4 it might even be that your hardware is not reconized any longer by the software. you could try installing installing mojave on an older mac and see if this helps , and use eyetv 3 with it.
  12. yes please someone post the firmware for NEtstream DTT (DVB-T) i accidently flashed the Firmware for Netstream Sat , thanks.
  13. the guide is down use atsc or xml
  14. finally works with version 4 but only with ATSC or XML
  15. Yes I am using EyeTV 4 and problem with the EPG guide is exactly the same for me.
  16. Are EyeTV4 users having the same EPG problem? I have loved EyeTV for so many years and don't really see another app that is as user friendly.... If the problem affects EyeTV4 as well they should be right on top of fixing it!
  17. Nachdem Geniatech sich jetzt nicht einmal mehr um die letzte wiederkehrende Einnahmequelle (EPG-Abo) kümmert, müssen wir wohl leider davon ausgehen, dass dort die letzten Lichter ausgegangen sind.
  18. How does one request a refund? I have moved to another XML TV listing service and don't need their service anymore. Especially since it is not even working...
  19. Sorry for the typo's... For some reason I have not been able to edit them out, so here is the story again (with less typo's, I hope): Although I have quite some issues with EyeTV4 (all covered in other topics) my biggest problem was NOT being able to automatically update the DVB-program guide. Recently though I discovered a Mac-app 'cliclick', which I installed, which now allows me to, indeed auto update the dvb guide. You need to be a litlle bit more than a regular end-user to install it, tell MacOS to allow it to control your programs and install a script that runs every now and then, but if you are, then this could be a good example to start with: /usr/bin/osascript -e 'tell application "EyeTV" to quit' sleep 10 # /usr/bin/osascript -e 'tell application "EyeTV" to activate' sleep 30 # # command-w /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+100,+0 w:2000 c:. m:+0,+182 w:2000 c:. m:+0,-182 w:2000 m:510,+0 c:. /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+100,+0 w:2000 c:. m:+0,+182 w:2000 c:. m:+0,-182 w:2000 m:510,+0 c:. /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+100,+0 w:2000 c:. m:+0,+182 w:2000 c:. m:+0,-182 w:2000 m:510,+0 c:. # control-p /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+370,+0 w:2000 c:. m:+0,+165 w:2000 c:. m:+0,-165 w:2000 m:510,+0 c:. # control-z /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+370,+0 w:2000 c:. m:+0,+50 w:2000 c:. m:+0,-50 w:2000 m:510,+0 c:. # update dvb /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+0,+120 w:2000 rc:. w:2000 m:+15,+40 w:2000 c:. I suggest you let it run and you'll see what happens. I am happy with it. To explain a bit: When starting EyeTV it may start with a live viewer window (that's why I close the top window before generating any more mouseclicks) When starting Eye TV it comes up with a Programs-window on a random location (that's why I close the top window again before generating any more mouseclicks) Just to be sure no other windows are open I do a command-w once more 😉 After that the script opens a Programs-window, zooms it so that it knows the exact position of the buttons on the left and finally it clicks the 'Update DVB' button. The frequent osascript-calls are there to make sure EyeTV is still frontmost when generating a mouseclick.
  20. Although I have quite some issues with EyeTV4 (all covered in other topics) my biggest problem was NOT being able to automatically update the DVB-program guide. Recently though I discovered a Mac-app 'cliclick', which I installed, which now allows me to, indeed auto update the dvb guide. You need to be a litlle bit more than a regular end-user to install it, tell MacOS to allow it to control your programs and install a script that runs every now and then, ut if you are, that this could be a good example to start with: /usr/bin/osascript -e 'tell application "EyeTV" to quit' sleep 10 # /usr/bin/osascript -e 'tell application "EyeTV" to activate' sleep 30 # # command-w /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+100,+0 w:2000 c:. m:+0,+182 w:2000 c:. m:+0,-182 w:2000 m:510,+0 c:. /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+100,+0 w:2000 c:. m:+0,+182 w:2000 c:. m:+0,-182 w:2000 m:510,+0 c:. /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+100,+0 w:2000 c:. m:+0,+182 w:2000 c:. m:+0,-182 w:2000 m:510,+0 c:. # control-p /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+370,+0 w:2000 c:. m:+0,+165 w:2000 c:. m:+0,-165 w:2000 m:510,+0 c:. # control-z /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+370,+0 w:2000 c:. m:+0,+50 w:2000 c:. m:+0,-50 w:2000 m:510,+0 c:. # update dvb /usr/bin/osascript -e 'tell application "EyeTV" to activate' ; sleep 1 ; /usr/local/Cellar/cliclick/5.1/bin/cliclick m:28,11 w:2000 m:+0,+120 w:2000 rc:. w:2000 m:+15,+40 w:2000 c:. I suggest you let it run and you'll see what happens. I am happy with it. To explain a bit: When starting EyeTV it comes up with w program-window on a random location (that's why I close the top window before generating any more mouseclicks) It may also start with a live viewer window (that's why I close the top window before generating any more mouseclicks) Just to be sure there are no other windows open I do a command-w once more 😉 After that I open a Program-Window, zoom it so that I know the exact position of the buttons on the left and finally I click the 'Update DVB' button.
  21. For months now, the EPG says "Update nicht erfolgreich, Serverfehler.", meaning that it couldn't update and that there's a server issue. I raised a ticket but never got an answer. It's really annoying as the performance of eyeTV 4 is really bad in general (compared with eyeTV 3 which was brillant). Does anyone know how to solve this issue? BR Alex
  22. Ich belebe diesen Beitrag mal Die hier im vorigen Post vorgeschlagene Lösung funktioniert bei mir (mit dem KabelTV-Netstream 4C) überraschend ebenfalls: Den Netstream 4C direkt per Ethernet an den Mac (bei mir ein MacMini late 2012 mit 2,3 kHz QuadCore i7 mit MacOS 10.14 Mojave) anschliessen! Das ist eigentlich erstaunlich, dass das klappt, denn der Netstream 4C bekommt vom Mac keine feste IP-Adresse, sondern eine selbst zugewiesene (siehe Einstellungen => Netzwerk). Trotzdem erkennt EyeTV 3.6.9 anscheinend die TV-Signale vom Netstream und bekommt diese direkt per Ethernet (dass das TV-Signal direkt über Ethernet reinkommt, kann ich mittels des Mac-Hilfsprogramms iStat-Menüs sehen). Vorteil: Die Verbindung per Ethernet ist stabiler und EyeTV 3.6.9 reagiert beim Umschalten gefühlt schneller, als über WLAN. Ausserdem kann ich am selben Mac mini zwei TV-Programme gleichzeitig verarbeiten, zB eine Sendung aufnehmen und eine andere anschauen. Nachteil: TV kann dann nur an dem einen Mac, an dem der Netstream hängt, angeschaut werden und nicht von mehreren Endgeräten. Der Netstream 4C gibt sein TV-Signal dann ja nicht zum Verteilen in die FritzBox 6591. Aber gut, da die Cable/Kabel-Fritzbox 6951 sowieso von Haus aus als IP-Server fungiert, kann ich per Fritz-App auf dem iPhone/iPad - oder aber über VLC die TV-Sender zumindest anschauen (dann aber nicht aufnehmen, was für mich gut zu verschmerzen ist).
  23. I guess you've never been a business owner which has experienced an issue that was completely out of your control. I was against negative reviews shortly after the EPG data disappeared, give them time to address the issue....... but a review based upon the LACK of attention to the issue, is now warranted, and becomes more warranted every day.
  24. ...tja, wenn deren Service so gut funktionieren würde wie hier die ForumSeite... ..das Angebot der Lizenzverlängerung habe ich auch erhalten, habe in meiner Verzweiflung 3 Tickets gelöst, aber auch nur die gleiche abgedroschene Meldung s.o. bekommen und EPG funktioniert nach wie vor nicht... ...das "Duell" zwischen Geniatech & Gracenote wäre eine plausible Erklärung für die ellenslange "Bearbeitungsdauer" des/der "engineer"😇 zu Pkt.4: ... das kann ich nur bestätigen, hat damals auch auch seeehr lange gedauert, u plötzlich lief es wieder anstandslos... genau auf diesen Effekt hoffe ich ja diesmal auch, da eyeTV echt -zumindest derzeit noch- alternativlos für Mac ist, müssen wir wohl alle weiterhin durchhalten u auf eine baldige Einigung der zwei Kontrahenten setzen... wg. eve: da war ich ja anfangs total überrascht, was ich da für "tolle" Angebote bekommen habe, für die ich mich nie und nimmer zu einem Newsletter angemeldet hätte!!!! - bis ich dann mich bissl mit deren HP befasst habe, u vermutete dass da das ehemalige allseits bekannte EyeTV dahinter verborgen sein könnte... unfassbar, eyetv dort einfach so "verschwinden" zu lassen u die Kunden lässt man voll im Regen stehen
  25. Very hard for me to understand, NotInUse.... The former parent is now eve Systems, right? They're in Smarthome products, no? "Smart" thermostats for your home, "smart" lighting for your sitting room, "smart" locks for your front door?? I'm just going out on a limb here, but, imagine what would happen if you bought their current products, and they decided to sell off that business like they sold off eyeTV? I DO NOT want to be in your place if you bought their SmartHome products, recently sold off to "ChinaTech", and you have to discuss with "Kelly" whether you're allowed to light your home in blue instead of pink, increase the temperature by 1°, or - lo and behold - be allowed to enter your home. And be told by Kelly that "our engineers are working on it. Sorry for the inconvenience"....
  26. Ach ja, und ein Beispiel, wie ein guter, sogar sehr guter Service im Softwarebereich IPTV aussehen kann, hier: Vielleicht kennen Einge diese IPTV-Software, mit der man recht gut unter iOS aber auch unter MacOS TV-Programme zumindest ansehen kann, wobei ich wirklicg gerne auf den Kommerzmist RTL, Vox, Sat,... versichten kann aber z.B. auch Nachrichtensendungen aus aller Welt bekomme oder bestimmte Stremas ... https://apps.apple.com/de/app/live-tv-iptv-stream/id995947227 Ich nutze die App sowohl auf dem iPhone als auch unter Mac OS. Vorgestern kam das neue iOS 16 und die App hatte Probleme. Geöffnete Programmfenster blieben dunkel und nach dem Schliessen wurde der Ton einfach weiter abgespielt. Ich schrieb eine Nachricht an den Herstelle. Wenige Stunden später wurde die entdeckten Fehler und die Übergabe an die Softwarebateilung bestätigt. Nochmal ein paar Stunden später lag eben eine neue, modifizierte Fassung der App bereits auf der Applestoreseite und ein automatisches Update installierte eine nun problemlos mit iOS 16 einsetzbare App. So sollte es sein.
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