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  3. Bonjour à tous, j'ai vécu la même mésaventure que vous et ai décidé d'envoyer des mails sur toutes les adresses .eyetv que je trouvais, au bout de quinze jour quelqu'un du service commercial m'a expliqué le topo et a réactivé ma clef...en me suggérant a l'avenir de contacter le support...qui n'a répondu à aucun de mes mails depuis quinze jours. Pour faire simple la licence est valable pour trois appareils et si l'on dépasse ce seuil elle est désactivée...suspicion de fraude. Pour obtenir une réactivation il faut en théorie demander au support. Bref ma clef est enfin réactivée et je croyais voir le bout du tunnel... Et patatras quand j'ouvre eyetv pour la première fois et quand j'arrive à la page d'enregistrement de la clef, avant que j'aie tapé quoique ce soit le message "votre clef "N° de clef " a été désactivé" et je ne peux toujours pas valider la saisie de mon numéro de clef. Avec easyfind j'ai essayé de repérer tout les fichiers lié à EYETV pour les effacer, mais sans résultat. mon échec initial semble gravé à jamais dans mon disque dur...que faire? J'ai écrit au support mais je n'espère pas de réponse rapide voire pas de réponse du tout....
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  5. Remote control on eyetv 4 hello I have an eyetv diversity I have bought the eyetv 4 program and I can't get the remote control to work with mac os x ventura Is there any way to make it work? I can't see the EPG guide either.
  6. Sorry I don't speak German. I had to use Google translate for your post. Like I've said before, in my opinion if you want a good and hassle free experience with EyeTV you're better off sticking with Eyetv 3 a getting an old Mac that supports it. I've still got 2 Macs that are still able to run Eyetv3. If I didn't I would probably pick up an old Mini that's able to run High Sierra and use it just for that.
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  8. Hallo Leidensgenosse, ja, ich verfolge die Story regelmäßig, da ich auch schon upgegratet hatte und dann wieder zurückgerudert bin. Ich hoffe auf diese Weise irgendwann eine Meldung zu lesen, dass es endlich funktioniert. Bis dahin bleibe ich beim Ursprung. Der läuft bei mir schon seit vielen, vielen Jahren störungunsfrei und möchte es auch nicht missen. Sollte ich über andere Kanäle etwas positives erfahren, werde ich es an dieser Stelle veröffentlichen. Bis dahin.
  9. drchandra, ich kann Dir bestätigen, dass ich bei meinem Wechsel von einem Intel iMac auf ein MacStudio nicht nur von EyeTV 3.0 auf 4.0 aktualisieren musste (ich habe Kabel), sondern auch meinen alten USB Stick mit einem neuen austauschen musste. Gut, der alte war mind. 10 Jahre alt, und er hat seinen Dienst mehr als getan. Auch der EPG von GraceNote hat vor langem aufgehört zu funktionieren. Nach diversen Unterhaltungen mit dem "Support" habe ich mittlerweile meinen Frieden mit dieser Firma geschlossen. Sie haben mir den Rest-Abobetrag für den EPG anstandslos erstattet, und mittlerweile suche ich mir mein Programm selber über tvspielfilm.de und fernsehserien.de zusammen. Ich glaube, sie wussten schon damals (vor mehr als einem Jahr), dass dieser nicht zurückkommen würde, und dass EyeTV 4 noch LANGE (bis zum heutigen Tag) gravierende Bugs haben würde. Aber ich kann meine Lieblingsserien und -filme aufzeichnen und in meine Mediathek aufnehmen, und ich kämpfe mittlerweile an anderer Front (z.B. mit Apple, und ihrem unzulänglichen AppleTV und der TV App). Sollte es für osX jemals Alternativen geben (wie z.B. "hauppauge" für Windows), mit interessanter Hard- und Software - ich wäre mehr als interessiert. Aber seien wir ehrlich - der Markt wandelt sich: welche Firma steckt jetzt noch viel Geld in die Entwicklung und den Support von "seriellem" Fernsehen via Kabel, Satellit, oder Antenne, wenn viele von uns schon längst zu Streaming-Diensten oder on-demand-Mediatheken umgestiegen sind? Es wäre einfach schön gewesen, wenn Geniatech uns Kunden nicht von A - Z ver******** hätte, und schon damals bei Apples Wechsel von Intel zu Apple Silicon gesagt hätte: "Das war's, Leute"... Und nicht irgend eine Person in China so tut, als heiße sie "Kelly", und uns versichert, dass "Ihre Entwickler mit Volldampf an einer Lösung arbeiten"..... Sie wussten ganz bestimmt ganz genau, dass ihre Vereinbarung mit GraceNote nicht erneuert werden würde, und dass es keinen nennenswerten Support mehr für EyeTV oder die zugehörige Hardware mehr geben würde. Alles in allem eine sehr enttäuschende Erfahrung bei GeniaTech.
  10. Sehr traurig! Ich kriege Eyetv 4 mit Eyetv sat free 2.0 auf einem Mac mini M2 mit Sonoma einfach nicht zum Laufen. Und auf dem alten Mac mit Eyetv 3 und dem alten sat free war alles so schön! Habe zwar Mail-Kontakt mit Geniatech, der Mann tut immer hilfsbereit, scheint aber gar nicht mitzubekommen, was im Forum über diese Schrott-Software geschrieben wird. Oder er tut einfach nur so, als existierten diese Probleme nicht. Ich habe jedenfalls die Schnauze voll: das Zeug wird heute zurückgeschickt. Schade, dass es für Sat-Empfang auf dem Mac keine Alternative gibt. Gruß pmhax
  11. Ich hoffe, hier liest noch jemand mit. Die letzten Post‘s sind von 2022. Hatte bis Oktober einen Intel Mac mini mit High Sierra. Auf dem lief Eyetv 3 mit dem alten Sat-Empfänger. Im November 23 habe ich einen Mac mini M2 gekauft. Vorher den Support angemailt, ob ich damit die alte Hard- und Software weiter nutzen könne. Antwort: mit der alten Hard- und Software nicht möglich. Ich müsse auf EyeTV 4 mit EyeTV Sat free 2.0 upgraden. Das habe ich brav getan, nur leider lief damit erst einmal gar nix. Mit der aktuellen Software-Version 8532 ging es dann anfangs, zwar sehr holprig mit zahlreichen Abstürzen, aber immerhin, nach etwa einer Woche war damit dann aber auch plötzlich Schluss, warum auch immer ohne erkennbare Ursache, nachdem es ca. 1 Woche funktioniert hatte. Nach E-Mail-Schriftwechsel mit dem Support wurde empfohlen, den Empfänger zur Überprüfung einzuschicken. Die hat angeblich einen Hardware-Defekt ergeben, und ich bekam einen neuen Sat-Empänger. Der tut‘s aber auch nicht: der Suchlauf findet zwar Sender, das TV-Bild-Fenster zeigt aber konstant „Kein Signal“ an. Auf einem Mac mini M2 mit Sonoma 14.4. Der Support ist ratlos. Ich schicke jetzt den ganzen Mist zurück und lasse mir den Kaufpreis erstatten. Damit habe ich aber leider noch kein Sat-TV auf meinem Mac. Hat jemand ähnliche Erfahrungen? Gibt es Alternativen? Stimmt es, dass EyeTV 3 wirklich nicht mehr auf meinem System läuft, bzw. dass ich den alten Sat-Empfänger Sat free unbedingt durch die neue Version Sat free 2.0 ersetzen muss? Ich kann es leider nicht so einfach testen, weil ich den alten Sat-Empfänger leider schon verschenkt habe. Aber den kann ich vielleicht wieder zurück bekommen. Gruß Drchandra
  12. Didn't quite make the edit time limit... In addition to installing 10.14/Mojave as a virtual OS, you can install macOS 10.6/Snow Leopard Server, and all client macOSes since 10.7/Lion. I discovered this almost fifteen years ago, when setting up a Wintel laptop with VirtualBox: I discovered that 10.6 Server was an installation option in VirtualBox's VM setup pulldown menu. I tried to install 10.6 on the Wintel machine several times without success; it worked when I installed the middleware on a Mac, and then attempted to install 10.6 using VirtualBox's VM install system. Apparently, the VirtualBox user interface is the same on all platforms, which makes sense for an Open Source application. I haven't tried this same stunt with Parallels or VMWare Fusion, but I'm guessing it will work the same way. Odds are, the user interface on the commercial applications includes OSX options when the base operating system is macOS (or the hardware is Apple hardware; there has to be some sort of platform sniffing when the middleware is installed), but the Windows/Linux versions leave macOS VM options out.
  13. macOS 10.14/Mojave can be installed as a virtualized OS on newer macOSes using middleware such as Parallels (annual subscription), VMWare Fusion (free personal license available) or Oracle's VM VirtualBox (Open Source - free). I haven't tried setting up a 64-bit macOS + virtual machine + macOS Mojave environment + EyeTV 3.6.9 combination yet due to lack of boot drive space, but it sounds like an area worth exploring. Parallels: https://www.parallels.com/products/desktop/ VMWare Fusion: https://www.vmware.com/products/fusion.html Oracle VM VirtualBox: https://www.oracle.com/virtualization/technologies/vm/downloads/virtualbox-downloads.html
  14. EyeTV and North American 2009 Hybrid with FM? I'm still chugging along on a 2012 Mac Mini running Sierra but the move up to 64-bit only Mac is inevitable; would have done so already but EyeTV is the main barrier. I have a small collection of working tuners, I think the model is "2009" EyeTV Hybrid with FM (see image link) https://www.wired.com/images_blogs/photos/uncategorized/2009/03/10/eyetv1.jpg Looking through these comments it's hard to know if EyeTV 4 works with this model- would appreciate hearing from someone that has this model that EyeTV 4 is workinig with it and that they have full FM function as well, thanks.
  15. Hi Lenn5 I've noticed on a few other posts that people are having problems with the activation key on EyeTV4, and maybe that's why the engineers have not gotten back to me, I'm just guessing now, you did advise me before that I should just run EyeTV3 but on an old Mac, can you elaborate on that what kind of old Mac should I buy and what operating system should it be on for me to use my EyeTV3 again, would really appreciate your advice Kind regards Zaf
  16. Hi Lenn5 I've noticed on a few other posts that people are having problems with the activation key on EyeTV4, and maybe that's why the engineers have not gotten back to me, I'm just guessing now, you did advise me before that I should just run EyeTV3 but on an old Mac, can you elaborate on that what kind of old Mac should I buy and what operating system should it be on for me to use my EyeTV3 again, would really appreciate your advice Kind regards Zaf
  17. 🙏 Thanks Lenn5, it's been two months since my EyeTV has worked, and the support has slowed down also, in the last few days I had a EyeTV assistant come up automatically. When I click on EyeTV, this has never happened before in the last 2 months, I've sent the screenshots to the engineers, but they have not responded as yet, when I go through the EyeTV assistant, it then asks for an activation code, unfortunately the only activation code I have is when I originally purchased EyeTv3, and that code doesn't work, when I paid for the 64 bit version in 2020, I think, I don't seem to have an activation code for that, I thought I would've heard back from EyeTV support, but they have not responded as yet, they seem to have read my messages, or at least seen my messages via WhatsApp, but no reply, maybe they're thinking 🤔 Have a look at the screenshots attached if you like
  18. Is too bad they don't sell it too someone that would really work on it to fix the bugs and continue to update it with new features. Not holding my breath on that either. lol
  19. Hi Lenn5, thanks for the info, EyeTV used to be really really good at one time, but I think since it's been taken over a few years back they haven't invested in the business, and the engineers or support that they provide is not that good. I hate to say, they're all nice enough people, but the solution has not been forthcoming and sometimes the solutions are just going round and round in circles, quite disappointed, I don't want to buy an old Mac and run EyeTV3, they cannot fix or remedy the solution with their engineers, then how would that encourage new customers to buy EyeTV, that's what I can't understand maybe it's just not worth their while, considering I paid for the 64-bit version, they should look after me, but don't hold your breath I hear you say!
  20. Stuff like this is why I will always try to have a Mac that still runs EyeTV3. If you can I would try to find someone with a old Mac that you can buy that will run EyeTV 3. Maybe even a friend or family member with an old Mac they aren't using anymore. I've all but given up hope that the new owners of EyeTV will fix things in version 4.
  21. The 64-bit version doesn't work anymore, and despite trying all the different versions, which they've told me to do, that still hasn't solved the problem, as when I download each and every version, it still does not work, and you cannot proceed or progress, I'm waiting to hear from the engineer regarding the EyeTV assistant working for the first time in two months, to see what they have to say to that, I will have to wait till I hear from them via WhatsApp
  22. Hi, Thanks for the reply, I have been communicating with EyeTV since beginning of January, as my EYTV4 on my Mac computer does not work anymore, although I've been in contact with them many times with the remote support, they have not remedied the situation, the online support is also very poor, as they do not communicate as well as they used to do a few years back, it also doesn't help that I live in England and there is an 8 hour time difference from England to China, so far their engineers have not come up with any proper solutions, and although they say they're trying to help, I really cannot see that, it's most upsetting, since I paid for the 64-bit version a few years back, and now it doesn't work at all. This morning, for the first time in 8 weeks the EyeTV assistant started up and was running through the procedure to get it working, but then it asked for an activation key, which I do not have, or I cannot find, I have the original activation key when I originally purchased the product (that activation key doesn't work), but the activation key for the 64-bit version, I have not got, or cannot find, I have sent a WhatsApp message to one of their engineers called Kelly, to tell them about the recent progress that happened this morning, however, they are closed on Saturday I think and maybe Sunday too, I have not had a response from the WhatsApp messages yet, maybe I will soon. Because my matter has been dragging on for so long, my confidence with EyeTV, and the support is not very good. I hate to say, it's most disheartening, I have been using EyeTV for 15 years I think, and it's mostly been good, however, in the last 2 to 3 years I would say it's getting weaker and weaker, the support, the assistance is not there anymore, the engineer I've been speaking to call Kelly has been sympathetic and has been very understanding, however, the problem has not been addressed, I really don't feel that they have the technical engineers to help like they used to do, as the solutions they have come up with so far has not been very good at all, about 2 to 3 years ago, when I had to contact their engineers, they were more helpful and they had more solutions to resolve the matter, I remember they fix my problem to 3 years ago, it wasn't a perfect fix, however, they managed to get my EyeTV working again, but on this occasion, it really is not looking good, I'm not very happy at the moment!!
  23. What's the problem you're having?
  24. Hello Lawrence, Thank you for your valuable advice. I have decided to go with the "SiliconDust HDHomeRun Flex Quatro 4xDVB-T/T2/C Tuners - HDFX-4DT" model available on Amazon UK (link). As they currently do not ship directly to France, I will be using a mail forwarding service. I had contacted SiliconDust and subscribed to their mailing list because they plan to release models for all of Europe, but there's no exact date yet. I will keep you informed about how it works out in my setup. Thanks again.
  25. Today it's working just fine after rebooting the imac M1.
  26. EyeTv NOT WORKING LAST 2-3 MONTHS EyeTv NOT WORKING LAST 2 MONTHS My EyeTV has stopped working on my Mac computer for the past 2 - 3 months now, I have been in communiqué with the engineers and support team from EyeTV since January but they have come up with no solution so far! it's most annoying, in previous years, their support was very good, but now it is lacking in resolving issues, this seems to be dragging on relentlessly, and I am beginning to lose confidence completely !!! I purchased the 64 bit version from them a few years back, but now they cannot seem to fix my problem, I have had countless remote support from them but to not avail, if they cannot fix then they should replace!!
  27. EyeTv NOT WORKING LAST 2 MONTHS My EyeTV has stopped working on my Mac computer for the last 2 to 3 months now, I have been in communiqué with the engineers and support from EyeTV, but they have come up with no solution so far, it's most annoying, in previous years, their support was very good, but now it is lacking in resolving issues, this seems to be dragging on relentlessly, and I am beginning to lose confidence completely !!!
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