James Covey
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Posts posted by James Covey
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On 2/2/2019 at 6:11 PM, Phillie14586 said:Anyone else having problems with TV guide? My guide currently goes out to Tuesday at 7:00PM but nothing after that. My subscription goes until Mar. 19. I did a update now and it said downloading and adding channels but still no additional programs.
Yup my TV guide finally quit updating today 2/5/19! The schedule kept getting shorter by the day until it was completely gone. My subscription doesn't expire until September 2019 but stopped updating, it gives me an error message the the sever is not. responding.
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TV Guide not updating
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This the reply from PP when I requested a refund. I should have filed a claim when TV guide quit working in Jan/Feb.
I missed my window of opportunity by a few days!🤬
Hello James
We received the case(s) you filed on March 12, 2019.
We have reviewed this transaction(s) and are denying your case(s). Cases must be filed within 180 days from the date of the transaction. The decision to deny was made because the case was submitted after the 180-day deadline. Therefore, we are unable to offer a resolution toward this matter at this time.
We're sorry for any problems you may have experienced with the transaction(s).
Transaction information:
Dispute Case ID: PP-D-26
Transaction Amount: €25.17 EUR
Dispute Amount: €25.17 EUR
Transaction ID: 7GN58
Transaction Date: September 7, 2018
Thanks,
PayPal