CJD2112

Ditto that. Time to ditch 32-bit and focus on improvements as the application for macOS is in dire need of an update. I've been using EyeTV products on all my systems since 2008 but I'm disappointed in the lack of quality control and focus, especially as it is the only interface/application to run EyeTV products. I've recommended and even gifted EyeTV products over the years, however I'm seriously reconsidering whether to stay with your products or find better alternatives if things do not improve. 

19 minutes ago, tonust said:

problem solved with 10.13 beta 2 :-)

Ha! You beat me to it. Just updated all my Mac's to beta 2 and iOS devices as well. Fixed a lot. Message syncing across systems finally works, too.

Very interesting find. The latest version works on install but closing and reopening the app crashes when the programme window opens. Modifying the build number from 7518 to 1 or 0 in the com.elgato.eyetv.plist in ~/Library/Preferences fixes the issue. I made a copy of the modified .plist as reopening the app resets the change. Interesting that simply changing the reported build fixes the issue.

Thanks tonust for your help! Greatly appreciate it.

On 6/6/2017 at 6:05 PM, rtraill said:

Have you tried build 7518 yet?

Thank you so much for this! 7517 doesn't work under the first beta of macOS 10.13, 7518 works perfectly. Must be due to support for H.265.  You saved my day as I use EyeTv Hybrid on my Mac Pro's with three displays while I work, and not having it in the background while working made me realize how spoiled I am.

So I can confirm 7518 works perfectly in macOS 10.13 High Sierra beta.

45 minutes ago, kym said:

How about not getting on a forum and infer to all vistors that I am stupid "It seems you simply have been using the incorrect version of EyeTV 3" particularly when I had already posted Geniatech Support's advice that the issue was known and that they were working on it.  I afford respect to those who post considered replys (like Ton) but unfortuately that doesn't include you.

I never insulted you, you went after me. Nothing in my post was condescending, you took it as such. Sometimes the reflection staring back at you in the mirror can be unsettling. Don't play the victim and grow up. I don't have time for reindeer games. 

You were and are rude and childish. I hope you're young, if you're an adult, that's just sad. 

Now I've sunk to your level. Happy Holidays!

On 10/28/2016 at 6:43 AM, kym said:

I suppose I better set CJD2112 straight eh Ton ?

Mario asks a question about which EyeTV works with macOS Sierra ? I reply that NO version of EyeTV works with Sierra because I had already been in contact with Geniatech who had advised that "they were working on it".

Then CJD2112 jumps in and writes ..

So I come back and point out that macOS Sierra 10.12.1 Beta is NOT the same as the final production macOS Sierra and, as an Apple employee, he should know that a Beta is not the same as a Prod release.  Hell, even a simple Google search will uncover that many people reported EyeTV worked with macOS Sierra Beta but subsequently didn't with the production release.

So even though I copied a direct response from Geniatech support (having supplied them with the version of macOS Sierra and EyeTV I was using .. latest) in which they acknowledged the problem and advised they were working on it .. we have CJD2112 back on the air now telling everyone ...

Don't tell me CJD2112 hacked into my iMac and that's how he knew what version of EyeTV I had installed ?

And also ..

Hey CJD2112 how about:

• Contacting Geniatech support and advise them the matter has been resolved and that they should stop working on a problem that doesn't even exist.
• Let Mario know the version of EyeTV that will work with the latest release of macOS Sierra PRODUCTION.
• Maybe asking Geniatech support for a job.

Ton, I realise it will take some time for Geniatech to get across the EyeTV code base but as you say, it's beginning to look like abandonware.  Any suggested alternatives ?

 

How about behaving as an adult and treating others with the same respect you expect. The anonymity of the internet does not bestow you with the belief respect and maturity no longer matter because we are not speaking face to face.

As per my experience, I do not know why it has never been a problem. I have disabled SIP since 10.11 and always change the permissions on my /Applications folder to ensure my account is included as macOS does not by default and confirm those changes to include subfolders. Sometimes this poses problems with third party applications. Other than those two issues the only other difference was receiving the version I use from EyeTV by Elgato before it was fully acquired.

On 10/20/2016 at 6:55 AM, kym said:

A Beta version of Sierra is not the same as the production release .. and you work for Apple ?

Hallo Kym,
Thank you for contacting Geniatech EyeTV Support.

sorry, we are still working on it . Could you please tell us your firewall set ups and are you using a antivirus software?
Thank you.

Ningfeng 
Geniatech EyeTV Support Team

The EyeTV version was/Is not a beta. Various released versions have been used since beta testing macOS Sierra 10.12 without errors/debugging required. Sierra was released to the public a month ago. The macOS beta 10.1 was just released to the public today, no one using EyeTV 3.x experienced conflicts with 10.12's new features (APFS, SIP, Finder, Mach Kernel, etc). It seems you simply have been using the incorrect version of EyeTV 3.x.

As for your other question, I do work for Apple in marketing out of Munich HQ and live in Berlin.

Good to know this matter has been resolved.

(Apologies as it seems I am unable to edit or delete the reply above)

On 10/20/2016 at 6:55 AM, kym said:

A Beta version of Sierra is not the same as the production release .. and you work for Apple ?

 

It wasn't a beta, you simply used the incorrect version. Yes, I do work for Apple, out of Munich and Berlin. How does this matter?

Good to know this matter has been resolved.

Wait, I have EyeTV 3.6.9 (7513) running on macOS Sierra 10.12.1 Beta (16B2548a). I've been using it for a long time as I work for Apple in marketing and we've been testing internal builds well before June's WWDC. Not a problem. Interestingly, I can't find this version anywhere now. What happened to it? Why was it removed?