NJRonbo

Bought a license for EyeTV Version 4 over a year ago.

Just installed it on a new Mac this past week.  The license was refused.  A message came up saying it was invalid.

Don't know how that could be as I paid for the registration and Version 4 is compatible with Ventura.

Contacted Customer Support.  No reply.

Seems I am not alone.  From reading other posts here, it seems that this company has abandoned paid license holders.  

This is really disturbing and I hope someone from the company is reading these complaints and will respond to the customer requests sent to them.

And, if they don't, I am going to have to take the route of using an available serial that is floating around the Internet and blocking connections from the app calling home.  I don't condone piracy but if that is the only way to get a program I paid for to work...
 

Working fine on Big Sur for me. I just didn't do the upgrade it wanted.  If you do it, be sure you have the older file to downgrade to.

Sorry for the multiple updates.  Doesn't seem to be a way to edit my previous posts to add information.

Did some testing.

Don't upgrade your EyeTV software to the newest release candidate under Big Sur.  It actually kills the video.

I had to locate and downgrade to EyeTV 4.0.0_8521 and since doing so, EyeTV is working again under BigSur.

You are required to enter your system password when you launch the EyeTV software so that additional components can be installed.  However, this seems to be a bug on the BigSur end as you need to enter that password on every consecutive launch of the app.

I think I spoke too soon.

Shortly after EyeTV working fine on Big Sur, I got a release candidate download pop-up.  I installed the release candidate and now although the EyeTV software launches, I can't get a video signal to it.  The software keeps saying NO SIGNAL.  

Have some really good news to report...

EyeTV is now working under Big Sur.  

I am on Developer Preview 11 and EyeTV asked to download an additional component.  It is now working fine.

I could report it.  I just sold my laptop that was running the beta so I don't have the direct feedback option as I am on another laptop running Catalina.

However, Apple should have a beta feedback page.

But I am wondering how much responsibility is in GeniaTech's hands here?
 

There are still many incompatible x64 applications during the Big Sur beta that are still catching up.  I had to wait for a few apps to get a new update and when they did, they were just beta offerings.

The thing that concerns me is the negative feedback that GeniaTech has gotten on this app.  I have been reading comments from users saying don't expect this company to offer any updates for this app with Big Sur.  I don't know what to believe.

Just updated to Beta 7 of Big Sur.

EyeTV will launch.  However, before it can launch the actual TV window, it just sits there, unresponsive, with the spinning beach ball.

I had to force quit the application.

Unknown if this will actually work in the final version and/or if a needed software update needs to be provided from Geniatech.

3 hours ago, M|S said:

What problems are there with EyeTV 4 under Big Sur?

It became non-responsive after launch.

A new beta of Big Sur was just released yesterday.  Going to install and see if that fixes the issue.

I will let you know.

EyeTV doesn't even seem to be working on BigSur.  I don't expect it to work on ARM.