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Showing content with the highest reputation on 01/17/2018 in all areas

  1. 1 point
    sorry i just find your receipt in my PM. Another suggestion: uninstall EyeTV 3 via EyeTV Reporter completely and re-install it. Then check with EyeTV Reporter if eyeconnect service has been installed. Anderer Vorschlag: Deine EyeTV 3 Software via EyeTV Reporter vollständig deinstallieren und neu installieren. Danach kannst Du überprüfen, ob eyeconnect richtig installiert wird. Du kannst hier auch auf Deutsch schreiben
  2. 1 point
    Sure, i'm glad to help you In this case, it might be an issue of the WLAN (wireless Ethernet connection between your mac/router/netstream 4Sat). I have few suggestions for you here: 1. use network diagnosis of our eyetv reporter tool to check if your network configuration is fine; 2. check if eyetv 3 and eyeconnect (a part of eyetv 3 software) are allowed under firewall settings. 2*. Another way to check if eyeconnect is allowed: find eyeconnect under Mac - Application - right click and choose show package content - resources - eyeconnect. Now double-click eyeconnect, if it asks "would you allow eyeconnect", please choose "yes", if nothing happens, everything is fine. 3. use cable connection between your mac and router 4. check security settings of your router (mostly using or to access your router) We also have several old netstream 4Sat in our office and they are running almost 7x24h. So a bug of software could be excluded. May you give me your receipt via PM? Our team will discuss about your issue soon and try our best to do what we can. Apologize for your inconvenience again...