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Angela Xu

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Posts posted by Angela Xu

  1. Posted · Report reply

    To whom it may concern,

    Due to unforseen outage and changes in our given data cloudstructure, we are forced to release adapted new version of Eyetv 4 (64-bit) and Eyetv 3 (32-bit) to compensate.

    Eyetv 4 (64-bit) Version 4.0.0 (8526) is released in early July 2021
    Eyetv 3 (64-bit) Version 3.6.9 (753x) will be released in the mid/end July 2021

    We will inform proactively here  or at the support website.

    • Thanks 1

  2. Posted · Report reply

    On 10/26/2019 at 10:17 PM, LordEyetv said:

    Hello Angela!

    Would be very kind to know what you are going to fix. Is this a reply to the missing Sat setup? 

    We would really appreciate to hear something about the compatibility IOS 13 issue. 

    Are you working on it? 

     

    Which app? We have  several app,  eyetv app, netsream app, sat>ip app etc.

    Please send tickets with detailed description of your problem to us:

    https://www.geniatech.eu/support-contact/?Product=eyetv%203 

  8. Posted · Report reply

    On 8/17/2018 at 3:34 PM, rtraill said:

    To put it slightly differently, none of us chose Geniatech!  Almost all here are people who purchased devices from Elgato or their software and then were sold down the river when the company was sold to Geniatech.  As they have no products to sell in Australia (as an example) and they have stopped EyeTV working on network tuners that are sold what market is there for they product in many parts of the world.  So you seem to be alone in the "give a little faith" game.

    If they came out and said there were developing EyeTV 4 and what tuners it would support or provided the aTV app that we all asked for we might have a little faith.  As it is just a forlorn hope they will produce something and realise that without hardware no-one is going to buy their software!

    Why do you so mean? Simply because my view is not the same as yours? I can't believe that what the kind of person you are to offend people who just want to express their own
    ideas. When I entercountered the problem and looked for help, it was Geniatech providing me with service (For example,  they offered the updates of eyetv 3 software and development of the new eyetv 4 windows software )and support instead of others.   I did not initiatively choose them either, but no matter if you choose them or you have no choice but to wait, they did not stop resolving the problem-At least for me. Again, I express my own idea. 

    Eyetv 4 windows has already been released, it supports the following tuners for now.  You also can visit their website: https://www.geniatech.eu/product/eyetv-4-windows/

     

     

  10. Posted · Report reply

    On 7/28/2018 at 6:10 PM, Ton said:

    Probably just like Geniatech is working on an aTV version but (after years) still did not deliver.

    I don't know the TV things. But Geniatech has announced they will be ready, they will. Please trust them. Their customes are all over the world. Why do they take risks to lose them? Now that you choose them, please just give a little faith of them.

    • Sad 1

  11. Posted · Report reply

    On 4/24/2018 at 4:11 AM, cebu said:

    A version 4 for Win is announced on Geniatech's site (14.95 €) while the version 3 for mac is still at 79,95 € being a 32 bit app which will be deprecated in the near future.
    Am I alone in not understanding this kind of product policy?

    Regards,
    cebu (user of eyetv since 2006)

    Geniatech is working on a 64 Bit Mac Version for Eyetv 3, which will be ready in time.