dw1

Nope. Nothing.

"Abandonware" is a good description. An even better one is "Noware"! For software that you paid for, but never received!

I never got the key! I have given up! I did get my money back from PayPal.

I simply don't trust Geniatech.

Regards and hope you have more luck than me!

Dw1

Today, received a mail from PayPal. They will give me a refund of my total purchase amount, including freight and VAT. Between the lines, I guess that paypal couldn’t get contact with seller neither.

Today, I issued a dispute at PayPal. That means that PayPaI contacts Geniatech and forwards my dispute and expects that Geniatech responds (which I very much doubt). I then called PayPal and said that I wanted to issue a claim and couldn't wait for a response from Geniatech, since they haven't given any responses at all... no key... no download, no emails, no nothing! PayPal agreed and upgraded my issue to an official claim. I simply want my money back!

On 5/22/2022 at 12:16 PM, dw1 said:

I purchased:

eyetv 4 (64-bit) macOS

Hi Geniatech Sales,

But there are problems:

a) No confirmation from Geniatech of the purchase.

b) No activation key.

c) Download link is dead ( http://file.geniatech.com/eyetv4/EyeTV4.0.0_8 517_2.dmg )

d) I tried to create an account, and your system said, that you sent an email to me for activation of my account... but I haven't received any mails from you. I have checked the spam folder.

If I don't receive the product that I paid for, then I will contact PayPal and get my money back.

I have the PayPal receipt.

But I would really like to have your product!

PLEASE RESPOND!

Regards, DavidW

 

Checkout _ Geniatech EyeTV.pdf 382.82 kB · 3 downloads

I purchased:

Hi Geniatech Sales,

But there are problems:

a) No confirmation from Geniatech of the purchase.

b) No activation key.

c) Download link is dead ( http://file.geniatech.com/eyetv4/EyeTV4.0.0_8 517_2.dmg )

d) I tried to create an account, and your system said, that you sent an email to me for activation of my account... but I haven't received any mails from you. I have checked the spam folder.

If I don't receive the product that I paid for, then I will contact PayPal and get my money back.

I have the PayPal receipt.

But I would really like to have your product!

PLEASE RESPOND!

Regards, DavidW

Checkout _ Geniatech EyeTV.pdf