rezo

I wrote this repIy a year ago...

I have the same problem, I installed EyeTV4 software on my new Mac Mini M2. It needed Rosetta, After installing Rosetta it worked a couple of hours then gave me the message, My software is invalidated. Support e-mail did not answer. I waited one week. Wrote second mail but no answer.

and I cannot use EyeTV 4 with the Intel MacMini 2018 with Sonoma. Also I cannot use EyeTV 3 with Sonoma either. I wanted to expand my reply.

On 3/13/2022 at 5:20 PM, Eric C said:

Hello,

I have the same problem https://ibb.co/L0wGGW4

Your activation key has been invalidated. Enter a new activation key above. If you find this to be an error, please contact Geniatech Customer Service

I have contacted Customer Service many time, never receiving a reply.

I bought the licence in April 2020 Order #76608

I have a EyeTV Diversity (I bought a eyetv Splitter Cable at the same moment)

One of my computer is a Mac M1, I can't downgrade to Mac OSX that support 32 bit software (EyeTV 3)

I paid a licence for EyeTV 4 but I can't use, please fix it.

Regards,

EC

 

I have the same problem, I installed EyeTV4 software on my new Mac Mini M2. It needed Rosetta, After installing Rosetta it worked a couple of hours then gave me the message, My software is invalidated. Support e-mail did not answer. I waited one week. Wrote second mail but no answer.