chuckles67

I'm using previous version EyeTV (3.6.9) on MacOS Mojave with an HDHomeRun Quatro - same problem with only 2 of 4 tuners supported, otherwise works well.  I subscribe to SiliconDust EPG and have that working with the EyeTV app.

Looking at EyeTV 4.x the website does not list any support for HDHomeRun.  
https://www.geniatech.eu/product/eyetv-4/#technical-information

Does the current version (Sept 2023) work at all with HDHomeRun Quatro ?

Answering my question: this needs a different system of numbering in the XML, like this (this example for S03 E04) :

<episode-num system="xmltv_ns">2.3.0</episode-num>

et voila!

TV Guide EPG used to handle Season number and Episode number: you could set smart recording options based on specfic season and/or episode numbers.

I'm now using XMLTV guide (downloaded from HDHomeRun DVR service) into EyeTV.  The .xml file includes the season number and episode number, but EyeTV 3.6.9 (7520) does not use this information.  Has anyone managed to find a solution for this - how to use XMLTV data and the original season/episode numbering functionality of EyeTV ?

I've had quite a few problems with dropped frames in EyeTV (7528) using an HDHomeRun Quatro HDHR5-4US tuner: the only software I found to check the .mpg file inside EyeTV archive is MPEGStreamClip which reports timecode breaks (e.g.: dropped frames) and will try to fix the stream file.

I find the HDHomeRun DVR solution on a NAS more reliable: I can set that DVR and EyeTV both to record the same show and frequently I see timecode breaks in the EyeTV recording, but not in the HDHomeRun DVR recording.  Both systems are connected via LAN cables to the same gigabit switch as the HDHomeRun tuner, so I haven't a clue what's wrong with EyeTV.

It's tedious, but my current process with EyeTV recordings is

- edit clip in EyeTV (this editor is the only reason why I still use EyeTV, since the guide no longer contains season numbering info)

- test archive file .mpg stream with MPEGStreamClip, then Export as MPEG if timecode breaks need fixing - else export as MPEG in EyeTV

- convert in HandBrake

Some day I'll get a life!

On 8/2/2019 at 4:07 AM, stuartf said:

I am experiencing issues with the record timings on this new version. The recording buffer setting preference "Extend Recording" seems to be ignored and default to 2 minutes

I have reverted to the old version

You may or may not experience this issue. Please comment if you do and/or have a workaround

Stuart

Same for me: recordings are only +1 minute long; and do not follow the Extend start/finish settings

Following Ton's advice didn't help (and the .plist file on my setup does not contain prepad and postpad fields)

On 7/22/2019 at 10:40 PM, Bob_S said:

The guide looks very similar to the old TV GUIDE, one thing might be missing, it doesn't appear to have NEW search when your setting up a recording guide, so you can have it auto record only new programs.

This is probably because the new guide is lacking Season and Episode number information in the fields "SEASONID" and "EPISODENUM".  This information was available in the older guide (for example using Apple Script and the EyeTV feature "TriggeredScripts" show titles can be updated automatically with S01 E01 text by reading the information from these fields at the end of a recording). With the new guide these fields do not contain any information: observed with Modern Family (ABC) and Big Bang Theory (FOX) shows.  Hopefully the new guide will get this information too.

I installed this new build (7528).  Several bits of good news:

1) it works with my HDHomeRun tuner (the first build to do so, since (7520)).

2) the guide is working with my existing subscription that has not yet finished.

On 4/11/2019 at 11:18 AM, Earl Noe said:

I have never had a recording failure with EyeTV that wasn't user error. I wish my other applications, like browsers, were as reliable.

That's great that you do not experience recording failures - for the first three years, EyeTV was very reliable for me too.

For some unknown reason for the last two years occasionally I experience a system panic when recording with EyeTV, maybe once every 20 to 30 recordings.  I'll see the Mac OS X login password screen, then see a failed recording in EyeTV.  It's a situation where I'm not motivated to ask tech support for help as it seems a waste of my time: it's impossible to duplicate and likely is some complex cross-platform/application thing. At one stage I thought it was due to using a Fusion drive, but that turned out not to be the case after making a fresh install on a non-Fusion drive.

Moving forward I need a TV guide recording solution that has long-term support for the HDHomeRun.  Since EyeTV dropped that ball, I figure HDHomeRun manufacturer SiliconDust is a good choice (as I already said, I'll miss EyeTV's great user interface - video scrub editing, smart guide recording - hey-ho).

On 4/11/2019 at 8:56 AM, geohough said:

I'm guessing that you will keep you Mac Mini at MacOS 10.14 or lower (to avoid the 64 bit trap).  Just out of curiosity, what software do you use to edit the .TS files?

G

Yup the Mac Mini is running an older MacOS build - currently El Capitan.  Moving forward without EyeTV, I'll be able to move to 64 bit whenever that seems right.

To edit .TS files on Mac OS I'm using the free MPEGStreamClip but it requires an MPEG-2 install which I purchased a long time back from Apple.  The interface is not as good as EyeTV, but you can cut out sections on a timeline at the nearest frame, then convert the final trimmed .TS to an MPEG.  This workflow was how I was using EyeTV.

If I ever go back to Windows (if...) I own a licence for TMPGEnc MPEG Editor 3  software which will do the same.

With the paid TV Guide not working, and HD HomeRun support dropped,  I've started using the SiliconDust DVR service on a NAS server, alongside EyeTV (7520) on a Mac Mini.   Despite a learning curve for the UI and, of course different feature sets..., overall the SiliconDust is getting the job done: MPEG .TS files are being saved to my NAS hard disk from guide-driven series recordings from my HDHomeRun tuner.  I can easily edit/trim/convert these recordings using other standalone software.

I think the final blow for EyeTV for me just happened last night.  Recording the final episode of the latest season of a popular comedy, partway through the EyeTV/Mac Mini setup had a panic and the OS rebooted to the login screen.  Failed recording.  Meanwhile the SiliconDust DVR NAS setup completed recording - and that's what truly matters.

Good luck with EyeTV folks, but for me it really is time to put my annual subscription money elsewhere.  Five years of using EyeTV, I'll certainly miss the video scrub editing user interface and ability to edit smart recording schedules.  Moving forward I simply need reliable recording with a supported guide, and I'll use other tools to post-process.

On 4/1/2019 at 10:02 PM, WisconsinEric said:

^ I don't know how well known it is (it is not in official EyeTV documentation), but you CAN have multiple EyeTV archives. I have for many years after I tried some stuff which the tech people at Elgato liked, back in the day. I have a 2TB internal drive in my 2010 Mac Mini (to be replaced before the next OS, just in case Geniatech is tardy about a 64-bit version). Nowhere near enough for all the EyeTV HD recordings I have, so I have a 3TB external drive to hold the rest. EyeTV only allows one EyeTVArchive folder, BUT just put an alias to the EyeTVArchive folder on the external hard drive INSIDE the EyeTVArchive folder on your computer's internal hard drive and voila, you can record terrabytes more! The external folder is indexed and accessed by EyeTV just as if the recordings on it were in the main Archive folder that EyeTV looks for.

[Notes You have to manually move EyeTV recording files to the external drive if you want to free up space on the internal one; EyeTV will still place new recordings only on your default internal drive. If you eject the external drive, quit and restart EyeTV so it doesn't get confused looking for files that aren't there; after you restart, it will show the missing files but in an abbreviated greyed out they-are-missing format. When you reconnect the external drive, EyeTV won't be able to find the files either; just quit and restart EyeTV after the external drive shows up on your desktop and the files on the external drive will be reindexed and displayed normally.]

Just a tip for folks, this seemed like a good place to get it out there.

Great tip - wish I'd known this earlier.  Worked for me.  My alias name in the internal drive EyeTV Archive folder, and folder name on the external hard drive, are identical, e.g.:

EyeTV Archive

.  Thanks.

I received this 12 hours ago.  Angela told me this new beta version does not support HD HomeRun tuners - so I am unable to test it.

Hello Guy,

Thank you for contacting us.

To solve this problem, we have worked out a beta version of eyetv software.

Would you like to test it for us.

Kind regards,

Angela 

Geniatech EyeTV Support Team

On 3/2/2019 at 7:17 AM, oneof52 said:

I just heard back from EyeTV:

 

 

Hello Eric,

Thank you for your request.

Most of the work has already been completed. The service will be back soon. We will keep you informed.

Kind regards,

Angela 

Geniatech EyeTV Support Team

I received the same.  

Now having a go with ATSC guide and cut and pasting show info from TV Guide.com... This is going to be tedious.  6 months of subscription of TV Guide left to go.  Damn.

Agree with comments here that EyeTV is a good Mac recording solution - and depressing that EyeTV has dropped support for HD HomeRun.  I particularly like EyeTV capability to edit out commercials (though it requires manual work, I find it's worth the effort).

EyeTV RIP?

+ 1 Same problem on OS X El Capitan.  3.6.9 (7520) - keeping this version as it works with  SiliconDust HD Home Run.  Subscription good through August 15, 2019

Wondering who to contact to get this fixed?

I'm also stuck on 7520 until EyeTV works with HDHomeRun.

In January 2018, I just bought the new four tuner HDHomeRun box (HDHR5-4US) and noticed EyeTV 3.6.9 (7520) only finds two (of the four) tuner channels.  I need Geniatech to:

1. restore support for HDHomeRun network tuners in latest EyeTV releases

2. increase the EyeTV support for HDHomeRun tuner channels from 2 to (at least) 4

Thanks.

Same problem.  Build 7521 does not support HDHomeRun Connect device (HDHR4-2US) here in USA.  Broken update!!!

I know how you feel.  EyeTV could be a great product but is not supported, and bugs are an increasing problem - my install on a Mac Mini frequently crashes due to an EyeTV panic which makes the whole Mac OS system reboot (say once out of 10 to 20 times) after recordings start, resulting in incomplete recordings.   Very poor.  I digress.

I once had the stuttering problem.  What worked for me was connecting all EyeTV computers and the SiliconDust tuner using wired Ethernet to a single 20USD Gigabit switch.

Anyway, hope the SilconDust DVR works out - can you edit commercials out of the recorded video?  Can you export the recorded program streams MPEG files?  If so, I might change too.

I have had the same problem (HDHomeRun; ATSC antenna signal in US; using paid TV Guide subscription for EPG; channel 7-1 ABC was not visible in the EyeTV Program Guide).

Viewing the missing channel 7-1 in a live TV window did not restore the channel in the program guide.

The fix for me was to right click on Program Guide and select "Clear EPG guide", then update the guide.  All channels including Channel 7-1 are now restored in the guide.

I have had the same problem (HDHomeRun; ATSC antenna signal in US; using paid TV Now subscription for EPG; channel 7-1 ABC was not visible in the Program Guide).

Viewing the missing channel 7-1 in a live TV window did not restore the channel in the program guide.

The fix for me was to right click on Program Guide and select "Clear EPG guide", then update the guide.  All channels including Channel 7-1 are now restored in the guide.

Since upgrading to macOS Sierra, I have had four Mac crash-shutdowns during EyeTV recordings.  I don't recall this ever happening for EyeTV with El Capitan or prior Mac OS version.  The crash-shutdowns terminate the recording and generate a panic report, and happen randomly.

- EyeTV 3.6.9 (3416)

- macOS Sierra 10.12.1 (16B2555)

- HD HomeRun ethernet connected TV tuner

I contacted GeniaTech support and got this reply on 16th November:

Currently, there are known compatibility issues
with SierraOS. We are working on a fix, but until then,
all you can do is to make sure that your device and
software are installed properly, that no drivers are missing,
and that neither your firewall nor your antivirus-software
prevent your EyeTV-Software from running.

I should have stayed on El Capitan as EyeTV is the primary use for this Mac Mini.