geedee
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Posts posted by geedee
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Ransomware occurred to me, also. However, I talked myself out of it. Doesn't it load a week or two of programming? If so, wouldn't the issue have begun a week or two prior? Just speculating...
I did receive an email from support this AM stating that they are working on it, and she asked my zip code.
No offense to those of you posting your zip codes, but I didn't see zips as significant since it's a server issue. Apparently I was mistaken...
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Same. 3 days and counting. Here we go again...
Also EyeTV3 with a current subscription.
I've opened a help ticket, but no reply so far.
When manually clicking the Update Now button for the Program Guide (Preferences > Guide > 3rd button down), it would claim to update, but nothing changed or actually loaded.
After I cleared the EPG Database cache via the EYETVEPGPremium Diagnostics (through the Help menu), that changed the message to "Update failed due to server error"
This is beyond our control/doing. Don't change your configurations!
Please file a complaint on this forum and on their website https://www.geniatech.eu/support-contact/?Product=eyetv 3 to get some attention on it.
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The only issue with Geniatech's revamped version is that it doesn't accurately denote reruns vs new episodes. Otherwise, I'm glad to have it back.
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6 minutes ago, Earl Noe said:I'm running into trouble right off with TitanTV. I can edit the lineup *red toolbox) by changing the order of channels in the listing, but when I return to the listings, these changes aren't reflected. There's no explicit save button. The changes I make in My Channel Lineups stick, but just don't show up in the listings, though it is supposed to be the default lineup. Pretty confusing.
Earl - click on "site preferences" at the top of the page and find "Default Sort Grid" and change it to "Lineup Order"
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Let's hit up Geniatech on social media. I commented on their most recent FB post.
https://www.facebook.com/Geniatech.EyeTV/posts/2041201695901825?comment_tracking={"tn"%3A"O"}
I'm no fan of twitter, but:
@Geniatech_EyeTV using #CustomerService
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ugh. same here. not supported. We can save $ and get a refurbished newer model.
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For those of us with the Silicon Dust HDHR tuners, we can also try Geniatech's competition - https://www.silicondust.com/dvr-service/
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Thanks Danny!
Additionally, we can double click on programs within the Schedules area in EyeTV and click on the "Edit Schedule" button and then change the Repeat option to Weekly or whatever you prefer. I don't know how well this will work. Also totally crude from what we've been used to, as it doesn't allow for skipping repeat episodes, etc.
Earl - I think you may be clicking on the leftmost "Record" button. Instead, use the smaller red button w/ black rectangle - for "Remote Schedule Queue." Nothing should download via browser. EyeTV handles it internally. I tested it from a 2nd computer, and EyeTV on the other computer loaded it right up.
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EyeTV 3 and 4 not loading OTA program guide info
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Posted · Edited by geedee · Report reply