At the moment I am running EyeTV 3.6.9(7520) on a Mac Mini running OS X 10.12.6.
When I try to watch live TV on my MacBook while I am away from home I often get the message "One Moment Please ..." followed by the channel name. No picture or sound appears.
To correct this what I have to do is log on to my Mac Mine using Back To My Mac and restart EyeTV. Then it works correctly.
Surely I shouldn't have to do this.
There is obviously a bug in EyeTV that needs to be corrected.