Rupert 0 Report post Posted March 9, 2020 Last October I renewed EPG Gracenote EU subscription. Key worked for 5 months. Suddenly EyeTV claimed my subsription has expired, after 5 months of service out of 12 subscribed (and paid). I created support ticket, but no answer yet, after 11 days (and EPG now silent). Any idea how to proceed? Rupert Quote Share this post Link to post Share on other sites
Rupert 0 Report post Posted March 10, 2020 A direct phone call solved this, finally. Thanks to MD at Geniatech. Rupert Quote Share this post Link to post Share on other sites
Erikmorris 0 Report post Posted March 18, 2021 (edited) On 3/10/2020 at 4:16 PM, Rupert said: A direct phone truecaller solved this, finally. Thanks to MD at Geniatech. Rupert Can you share the solutions with me? Edited March 18, 2021 by Erikmorris Quote Share this post Link to post Share on other sites
ethan_walker 1 Report post Posted May 8 Ruper, here are a few ideas on how you could proceed with your EPG Gracenote EU subscription issue: 1. Persist with Support: Try following up on your existing support ticket. If possible, attempt to contact EyeTV/Gracenote support through alternative channels such as phone numbers listed on their website, or official social media accounts, as these might sometimes get a quicker response. 2. Check Community Forums: Look for discussions on EyeTV or Gracenote user forums (like the one you posted on). Other users might have faced similar issues and could share how they resolved them. 3. Verify Subscription Directly: See if there's a way to log into your account on the EyeTV or Gracenote website to directly check your subscription status and its expiry date. Sometimes there might be a discrepancy or a simple fix available there. 4. Review Payment: Keep a record of your payment and subscription confirmation. If support remains unresponsive, you might eventually need to refer back to this with your payment provider to discuss options if the service paid for is not being delivered. Quote Share this post Link to post Share on other sites
ethan_walker 1 Report post Posted May 12 A direct phone truecaller solved this, finally. Thanks to MD at Geniatech. good cmt, thank for sharing Quote Share this post Link to post Share on other sites
dog2002 1 Report post Posted May 13 yeah yeah , truecaller is best solved, thank about this Quote Share this post Link to post Share on other sites
ethan_walker 1 Report post Posted May 15 you can let's try playing game on https://izigames.net/😉😉😉 Quote Share this post Link to post Share on other sites
