Folks, we're all getting screwed here!
For six weeks now, Geniatech has allegedly been unable to solve a problem that really isn't rocket science. I have now written several emails to Geniatech support. The answer (quote): Our technicians are working around the clock to solve the problem (end quote).
Six weeks... around the clock... does Geniatech seriously think that anyone believes this fairy tale? The service is dead - and Geniatech doesn't intend to bring it back to life. Period.
I don't want to hear their lies anymore. I want my money back.