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About KrautTV

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  1. Well, here I am, not even a year later, and my guide is gone again. It's been gone since the end of August 2022. I contacted customer support and have yet to receive a response. Has anyone else out there lost their program guide? Does anyone have any idea if they are trying to fix it? Thanks
  2. Hi Everybody, This is my first post on this forum, not even sure I'm posting in the correct section. Just wanted to jump in somewhere, and see if anyone can help. Over the summer, my Program guide went blank. I still had 3 months left in my TV Guide subscription. Geniatech sent me new Eye TV 3 software, but I couldn't get it back. The last version of the software they sent me listed only 1 channel on the guide, channel 1000. After a few months of that, my TV Guide subscription expired. Now I have nothing under my Program Guide. I can still manually record shows, but it is impossible to search for anything. I've contacted Geniatech several times, and they have ignored me. I am at a loss as to how to proceed. I live in the United States I have a mac, currently running macOS Mojave (10.14.6) I have an EyeTV HD system I am running EyeTV 3 software, version 3.6.9 (7530) I have a Cable box, and connect red/green/blue wires through my EyeTV HD into my Mac. The last time I actually heard from Geniatech, they told me NOT to upgrade my macOS, because my system would stop working. My question for the forum is: Can I upgrade my Eye TV system, purchase new Eye TV hardware, and restore what I once had? Or am I out of luck? If I could get my program guide working again, I would be all set. But that doesn't seem to be possible. I am willing to invest in the latest and greatest Eye TV hardware, and would like to upgrade my mac to the latest macOS software. There is simply no customer support anymore, and I have no idea what to buy or who to ask. Thanks in advance for any advice or suggestions you have.