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Problem with Channel Search (no Channels found)

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I have a problem with the Netstream 4Sat.
I set up the device according to the specifications. The EyeTv app (Android) also finds the device and I can configure it. After I have made all the settings, I want to search for the channels.
When searching for channels, however, it doesn't find a single channel.
I've tried different configurations.
Quaddro LNB and also Unicable.
Satellite Astra 19.2°
Even downloading the station list from the Internet via the app does not deliver any stations.

Does somebody has any idea?

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