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eyeTV doesn't display image

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I have a problem with eyeTV 3.6.9 (or every older version) on my iMac with OS 10.11.6 (El Capitan) and eyeTV DTT USB key.

The problem is that eyeTV doesn’t start and displays the message « service inactif ». (inactive service).

I have a second HDD in my Mac with Mac OS 10.6.8 (Snow Leopard) and eyeTV 3.5.5 (but every version will work). If I restart the Mac on this second HDD, eyeTV works perfectly and then, after restart on El Capitan, eyeTV works again perfectly.
I have suppressed eyeTV and all components from the HDD and reinstalled eyeTV but the problem remains.
If I unplug and replug the eyeTV USB key, the application starts but still displays the error message.
What happens?

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