Chas4 1 Report post Posted April 9, 2020 I sent customer support a request over a year ago and have not heard back at all, when the software was under Elgato I could get a response but feels like Geniatech does not care about customer service or support at al (have tried the support forum on both the US site and the EU site and even emailed sales)l. Quote Share this post Link to post Share on other sites