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Same issue as everyone else. I spent about a week off and on messing with it and it wouldn't download any new data. Just stuck at February 5th. My Guide service is good until the end of November. I emailed them for support or a refund of my 10 months of guide service if they can't fix. Fingers crossed I hear something back...preferably the guide being fixed.

A little more tutorial for TitanTV. My earlier tutorial was for doing remote scheduling (where your eyeTV software polls TitanTV for programs you've saved on the site), which I find useful for my usual week-long bulk scheduling tasks. Following up on Ed Noe's earlier post, you can also schedule single programs from TitanTV without using the Remote settings on titantv.com or in eyeTV preferences. You still need to set up a free account and set your channel lineup to match your provider. 1. Find a program on TitanTV you want to record and click on it. 2. In the popup window, click on the big red circular button. 3. This action downloads a file named program.tvpi to your Mac. I use the Chrome browser, so the file name shows up in the browser's bottom bar. But in Safari, it appears in the list of downloads visible from the downloads icon at the right in the browser's titlebar. In either case, double-click on the file (or locate it in the Finder and do the same). If you have eyeTV running with the Schedules view, you'll see the program added to the schedule, and the program.tvpi file is deleted. The file is no longer needed; when the program is in the Schedules list, you're all set -- await the future! Now, I have an ancient eyeTV tuner (analog) running on a Comcast cable system (which goes out anytime someone in Schenectady sneezes). As I mentioned in an earlier post, the channel names may be different between eyeTV and TitanTV, even though the channel number alignments are correct. I found it necessary for several channels to edit the channel names in eyeTV and/or TitanTV to get them to match, allowing eyeTV to add the programs without complaint. For example, "Comedy Central (West)" on eyeTV won't match with TitanTV's "CMDY-W" designation. The steps to fix this are a little tedious, but you only have to go through it once per channel you need to change. This renaming is also necessary if you use the Remote Scheduling option I described in an earlier post. In eyeTV: 1. Activate the Channels view, and scroll so the desired channel listing is visible. 2. Ctrl-click on the row with that channel to view an action popup menu. 3. Choose Rename..., and enter a SHORT description (e.g. for Comedy Central, I use CMDY), and click Rename in the dialog box. At TitanTV: 4. Click on the red toolbox icon near the top center of the page, next to the programming provider. 5. Click on the My Channel Lineups tab. Click the Edit Channels button for the lineup you use (you probably have only one). 6. Scroll to your desired channel listing row, and click the Edit button. 7. Change the Callsign field to the same name as in eyeTV Step 3, above (e.g, CMDY for my Comedy Central channel). This field is artificially short at TitanTV, so don't expect to enter long names here. Entries may also be case-sensitive. Click Save Changes when done. 8. Click "TitanTV Listings" at the top left of the page to return to the channel listings. Now test your work by clicking on a future program for the just-edited channel, and the red record button. Double-click the program.tvpi downloaded file and see if the eyeTV Schedules list accepts the program. If there is a naming problem, you'll see an error about the channel designation. Go back and try another name for both entries, or just confirm that both are identical to each other. Hope this helps you out as hope fades for TVGuide ever coming back to eyeTV, Danny (dannyg.com)

Let's hit up Geniatech on social media. I commented on their most recent FB post. https://www.facebook.com/Geniatech.EyeTV/posts/2041201695901825?comment_tracking={"tn"%3A"O"} I'm no fan of twitter, but: @Geniatech_EyeTV using #CustomerService