UPDATE: So I contacted Geniatech with the issues I am having and they refunded me for the software so that's great. But no answers or response from support as to why it crashes. I did find that if I do not have my EyeTV HD connected then the software does not crash but of course that defeats its purpose. So I am happy to have my money back but would gladly buy the software if they fix it to work with the old EyeTV HD as its a great little box. If they don't want to support it then they should just take it off the list of supported devices! Another thing is when I launch the software I got this warning
"Your activation key has been invalidated. Enter a new activation key above. If you find this to be an error, please contact Geniatech Customer Service."
So it seems you are doing an online handshake everytime you launch the software which might mean it won't work offline, not sure but the fact they can remote invalidate your activation is interesting. I will use the EyeTV Reporter app to hopefully remove all reminisce of EyeTV4.