Ben

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Ben last won the day on December 27 2016

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About Ben

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  1. I Have several older eyeTV HD boxes running EyeTV 3, last week all my TV Guide data was erased. I have EyeTV 4 running on an M1 Mac but can get no sound at all through playback or edit. Eyetv 4 was totally unusable util the latest update, but then only slightly better. If I could use EyeTv 4 I would, but it just doesn't work on the M1 Mac. Ido however get TV Guide under Version 4 but it seems to have been disabled under version 3 of EyeTV. I tried to install version 4 on one of my Intel Macs running Mojave and Version 3 of EyeTV but it tells me the serial number has beed disabled and offers an opportunity to purchase another copy but when I click on that link there is nowhere to be found an option to purchase another copy from that link, or any other option I can find from that link. I have 5 of the EyeTV HD boxes, currently using 3 of them which are now useless.
  2. Once again they have made it impossible to upgrade the TV Guide subscription. I should be able to renew it right from EyeTV. There is no link to a purchase, nor is there a way to complain other than here I guess. I went through this a year ago and finally solved it but have no clue how to do it again.<p> If they don't want to handle this program anymore they should sell it. I have four EyeTV HD boxes that they no longer make or support that use the EyeTV software which in my opinions the best on the market but come on people I can order anything in the world on eBay or Amazon with a couple clicks, you don't even have a place on your website to find TV Guide.
  3. I have been unable to update TV Guide for several days even though subscription is active until Jan 22-2017. I am not able to even buy a new subscription so I am guessing that it is a problem on your end. I have reported this problem 3 times and all I get is a new ticket number telling me someone will respond. I have three EyeTV HD's setting Idle because of this.