Bríd

Thanks Ton. I'm puzzled because the TV is basic, and it works. Also the hybrid device has worked for me elsewhere where I have a subscription service. I appreciate your prompt reply on this thanks Bridget

Hi I'm hoping that someone may be able to help me. I haven't used my hybrid device in awhile - and I'm puzzled about my experience now and hopw someone can advise me. I've moved into a new apartment with a cable TV connection in two rooms. I have my regular TV set up in one - recently I moved it into the other room and thought it would be nice to use my lEyeTV device in the other, if I wish - rather than moving the TV from room to room or having a 2nd TV. When I did the exhaustive scan it seems to recognise the channels ok, but when I try to watch a channel I get a message to say 'encrypted' and I cannot see anything. Can you help me throw some light on this problem please? So, in summary, the cable outlet works with a TV ok. The EyeTV device can find the channels but cannot 'see' them. Many thanks and regards Bridget