I have owned and used the Elgato Eyetv Hybrid product for a number of years with great satisfaction.
However, since your company took over this product, it has been a nightmare to simply find a path
to purchase and download or how to be sent the activation key for the Eyetv4 update. Even though
the upgrade is quite unreasonably priced, I have made numerous attempts to contact your company
including making two lengthy long distance calls from Canada to Germany to order the upgrade.
Whatever your intent one is left with the impression that you are deliberately sabotaging this product
so that uses purchase another product. In the event that I continue to be unable to find out how to order,
pay and receive the activation code for Eyetv 4 I will be seeking that Consumer and Corporate
Affairs Canada, prohibit the further sales of you physical products in Canada.
