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About Me

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  1. DON'T INSTALL UPDATE V. 3.6.9 (7521) !!! ISSUE: I think there's WAY TOO many issues affecting everyone differently, in multiple ways depending on the product and SW you have. We have EyeTV 3 /pro... or whatever... and it knocked out ALL our reception. BTW - At least on Mac, when you update their app - the installer will automatically put the old version in the trash. DONT trash it!!! SAVE IT - just in case. I did, and we're using that version until they figure out what's going on and provide an actual, reliable update. Unfortunately, if you're here... reading the forums, most likely it's because you've already installed the update, looking for answers or solutions. After our own personal experience with the update, and reading other's issues here, I highly recommend just waiting for an additional update or EVEN two - to wait for them to get all their bugs out. I think they're trying to implement too many changes at once. I noticed after updating ours - they've added what looks to be some kind of online streaming content service. But we lost ALL our local over air stations running. When trying to flip through channels - only a blue screen that simply says, no reception. It wasn't until I was on Geniatech's site to send support a message, something mentioned about having to do an "auto scan" of ALL the stations, which will also mean... having to go through ALL the stations and deselecting ones we don't want. What's worse about this is... ever since Geniatech's took over is their lack to include ANY kind of instructional text or instructions. I've NEVER not seen a software developer not include even a basic "text file" if there were additional necessary actions needed to be taken for a successful, SIMPLE update. Nope - NOT Geniatech! MY ADVICE: I would NOT install the update until THEY correct their errors, and not make you jump through hoops to correct them. OR... you at least better double check and have all the necessary info BEFORE downloading and updating, because you'll still be luck if you get a straight answer. REMEMBER!! SAVE YOUR PREVIOUS VERSION!