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I've been trying to renew my EPG subscription (TV Guide for Canada) without success. Problem: I can't complete a purchase. When I click on "TV Guide", it shows as added to my basket, and I see the choices to "continue shopping" or "proceed to checkout". However, when I go to the checkout, my basket is empty. I'm trying to purchase on a Mac (OS X 10.11.6), and have used three different browsers: Safari, Firefox and Opera. I've also tried to do the purchase from my iPad, and also from my iPhone when I'm away from my home network. Same result. Does anyone have a suggestion as to what I'm doing wrong? I make online purchases elsewhere, and have never run into this problem before. Thanks.