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Found 9 results

  1. It's been nearly a month... either hire more "engineers" or better "engineers". It does NOT take a month to: 1) run an update 2) check server log 3) determine error 4) address error 5) push out fix. If your "engineers" can not get this done in 3 days, 1 week tops..... FIRE THEM ALL. and hire a better team. EyeTv is your flagship product, you should be dropping EVERYTHING in an effort to fix issues.
  2. I am starting a new topic since the current (2/17/19) discussion of TV Guide not updating has gotten overcrowded. My hope for this topic: just focus on using xmltvlistings.com as an alternative to the non-functional TV Guide EPG. Has anyone automated the EPG from xmltvlistings similar to what is described for schedulesdirect.org in the "EyeTV Portfolio Software" Forum discussion? Specifically, not being a programmer, I need some guidance in using the API from xmltvlistings (see the link to it in their help menu). I understand what it is designed to do, but the 4MB file it downloads is not identified as an .xmltv file in format, and is not in a format that EyeTV can use. So other steps must be needed. Thanks anyone for your help. In comparison, the XMLTListings non-programmers option to simply download a 7-day xmltv EPG file works just fine; after preparing EyeTV*, you just drag the file onto the EyeTV icon. But it would be nice to automate it, get 14-day data, and hopefully the season/episode info (not included in the 7-day file). * - before using the 7-day EPG direct download, manually change the EPG source to xmltv in EyeTV (use the dropdown menu in Channels) for each active channel in your lineup, and (this is important) save the result as a new lineup. Make sure the lineup is the same as the lineup you select when you sign up for XMLTVListings.com (that site allows you to customize the lineup just as EyeTV does).
  3. In the daily update of my US EPG listings yesterday, all my program information vanished. Further update attempts have not filled in any new information. I have cleared the EPG database several times without improvement; when that failed, I re-ran the setup assistant, also without improvement. As of now, I can see the title of the current program in the frontmost window - but only in EyeTV 3.6.9; EyeTV 4 does not provide that information. The program guide has no program listings whatsoever. I can still schedule recordings, but only by inputting all the information by hand. Is this a general EPG outage, or a US-specific EPG outage, or a US over-the-air EPG outage? Or is this just me? The veterans here may recall that all EPG listings vanished a few years ago, and were gone for over six months (even though Geniatech continued to sell EPG subscriptions, effectively accepting payment for a service they were not providing). Does anyone know whether this is what's happening now? If this isn't resolved in the next few days, I think that's the end of my days with EyeTV, after 16 years, seven tuners and twelve licenses. I can't keep pouring money and energy into an application that the developer won't make any visible effort to maintain or support. 😞 Software: EyeTV 3.6.9 (7530), EyeTV 4.0.0 (8526) macOS 10.14.6 Mojave EPG license current until November 2022 Hardware: 2015 13" MacBook Pro Retina i7/1TB SSD/16GB HDHomeRun Quatro (Ethernet connection)
  4. Since about 10 days no updates of my Gracenote-EPG data. Bill payed, service granted for at least another 5 month. Server down? No response from support. Hermann from Germany
  5. Hi, I use EyeTV 4.0.0 (8526) here with elgato eyetv SAT receiver for DVB-S2. DVB-EPG doesn't work. It's clear after update DVB-EPG. See screenshots. What's the problem?
  6. Moin moin, da ich immer wieder inhaltliche Probleme mit den von Gracenote gelieferten EPG-Daten habe, habe ich versucht, auf der Webseite von Gracenote http://www.gracenote.com/ irgend eine Serviceadresse oder einen Ansprechpartner zu finden. Kennt jemand eine/einen? Gibt es vielleicht auch eine Möglichkeit, bei Gracenote (vielleicht irgend wo unter http://www.gracenote.com/video/global-video-data/) mit den gekauften Zugangsdaten mal direkt auf die EPG-Daten zugreifen zu können, um sie mal mit den in EyeTV sichtbaren gegen prüfen zu können? Findet man bei Gracenote irgendwo einen Hinweis auf die für EyeTV gelieferten EPG-Daten? Grüße A.
  7. I've been trying to renew my EPG subscription (TV Guide for Canada) without success. Problem: I can't complete a purchase. When I click on "TV Guide", it shows as added to my basket, and I see the choices to "continue shopping" or "proceed to checkout". However, when I go to the checkout, my basket is empty. I'm trying to purchase on a Mac (OS X 10.11.6), and have used three different browsers: Safari, Firefox and Opera. I've also tried to do the purchase from my iPad, and also from my iPhone when I'm away from my home network. Same result. Does anyone have a suggestion as to what I'm doing wrong? I make online purchases elsewhere, and have never run into this problem before. Thanks.
  8. Since the EyetTV product has moved over to Geniatech the Gracenote service answers me with 'Invalid user name or password'. My subscription runs to the 14th of October 2016. So no service for the money I already paid. My email to Geniatech about this is still unanswered. I hesitate to renew the subscription under these conditions. Has anybody further information about the reliability of this service in the future? macveteran
  9. Hello to all, just have updated from EyeTV 3.6.9 (7416) to the new 3.6.9 (7513). After succ. update, connection to gracenote(europe) epg-service will be rejected with "wrong login-name or password". But both are the same, like before. What to do? Greetings A.G.