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Lost Activation Key

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EyeTv Diversity purchased in 2007 not working properly with MacOS Sierra. Tried downloading the latest SW from Geniatech but don't know my activation key! I think the original EyeTV folders have been overwritten with the new version so how can I recover my original key?, anybody?

Cannot remember where I got the original key from, was it in the packaging somewhere? I still have the packaging but cannot see a software key.

Also my original registered email address is not recognised by Elgato anymore even though I have an email confirming my original email address! see attachment please:-

59d89dd355470_ScreenShot2017-10-07at10_10_06.thumb.png.73c85725961e3e38fa4edac6d0355e42.png

 

59d89defa3a88_ScreenShot2017-10-07at10_10_36.thumb.png.24925a56a9e12483e8f2d04f91e9beb0.png

Help please, Mike

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