No video away from home

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Hello, I have tried multiple version of the eyetv3 on my Mac but I can't get any video on my iPhone while away from home. 

I only get video on the iPhone app when I am under my home WiFi.

My system details are:

macOS High Sierra Version 10.13.3

eyeTV HD (same problem if HomeRun HD is hooked up)

Any ideas or advice is appreciated.

Edited by Tobias

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I am not surprised there is no reply to your issue. I have the same set up as you and had contacted support last year about no EyeTV play over internet with iOS. No response then either. Perhaps there will be a new app for EyeTV 4.

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