TBinNM

The original remote that came with my EyeTV Hybrid 2008 works with this set up: EyeTV 4, Ventura, iMac Retina 5K 27-inch 2017. The EyeTV Hybrid has the receiver. This iMac does not have IR.

I have a EyeTV Hybrid US 2008. Runs fine on my set up: EyeTV 4, Ventura 13.6.9, Retina 5K 27-inch iMac I bought EyeTV 4 Oct 2022 when same computer was running Catalina. I upgraded to Ventura earlier this summer, but forgot I needed the newest version of EyeTV 4 before the upgrade--I thought I broke my set up. But installed the newest version and all has been well.

You are posting on a MacOS forum. If you paid through PayPal I would recommend you get your money back ASAP. If Geniatech will not respond, go to PayPal customer support.

You have to buy EyeTV 4 to get a new key.

Ich hoffe, Sie können Apple Time Machine oder ein anderes Backup verwenden. I hope you are able to use Apple Time Machine or other back up.

You are right. I do not understand. I am pretty sure your tuning device (mine is a EyeTV Hybrid US 2008) has to *scan* before you get channels listed in All Channels window. All programming guides purchased through Geniatech are not available. Not sure what your "no internet connection" means. Did you have a service before? Had you set up an alternative service? (I am using XMLTV Listings in US.) In US if you change EPG for channels to ATSC/OpenCable you can get a (48 hour?) program guide. Below is the popup menu from the gear icon in All Channels window. If you want to try to add a channel not listed you would need to know its frequency. I hope we are getting closer to what you need here. I will try to check back sooner.

Do you mean tuning for channels? Click on your device in the sidebar and you will see "Auto-Tune". You will have several options in that menu. From the gear at the bottom of the All Channels section you can manually add channels among other options.

If I remember correctly, the old Elgato EyeTV Hybrid came with a cable to connect to VCR though I have never done this to see if it worked. I have a 2008 Hybrid on my iMac Retina 5K running Catalina and earlier non Clear QAM Hybrid on much older iMac. The cable is sitting in a drawer somewhere. You are connecting with the cable, yes?

Tell us what service you use. Geniatech's subscription EPG is not working for anyone.

The EyeTV iPad app is not working with EyeTV 4.

I just installed EyeTV 4 on my MacBook Pro (dragged over the app from my iMac which uses an EyeTV Hybrid). I had no trouble with the activation key. I did not move over my device to test further.

No, the program guide Geniatech used to sell (I think a new purchase of EyeTV still comes with 30 days subscription) will not work. That service is dead and gone.

Long time EyeTV user here. I don't know about recent months, but I bought EyeTV 4 last October and got the activation key a few minutes after I received the invoice (separate emails). If you have an Geniatech store login, log in first. If not, create an account. I only record OTA shows using iMac Retina 5K 27-inch 2017, macOS Catalina (10.15.7). I use XMLTV Listings for the EPG program data.

Can you all tell me your experiences running EyeTV 4 on Monterey? Any comments or cautions? Any horrible issues? NOT updating to Big Sur or Ventura at this time, so please comment on macOS Monterey only, thanks.

Possibly: In EyeTV Preferences->Guide->, set Service to "none". In North America this stopped EyeTV from checking for EPG subscription. Peut-être: Dans les Préférences EyeTV->Guide->, réglez Service sur "aucun". En Amérique du Nord, cela a empêché EyeTV de vérifier l'abonnement EPG.