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Eyetv 3 issues

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For some weeks I had trouble opening EyeTV - the EyeTV logo / Icon would not appear... but then some disconnecting reconnecting hardware got it to appear. 

Then a few days ago this corrupted message appeared with channel control panel missing and no picture.  Had no idea what the message meant - whether was something I needed to fix or Geniatech needed to fix? - THE MESSAGE IS NOT CLEAR AT ALL.  I thought b'cos I had earlier issues with EyeTV that it was something I needed to fix - again.

 Y'day the control panel appeared & can see picture but I still can't record programs.

 I don't have other devices to record tv programs.

Hope can be soon fixed

I live Melb. Australia post code 3141    

Screen Shot 2021-07-06 at 6.02.02 am.png

Screen Shot 2021-07-08 at 3.54.01 am.png

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