eyetvuser 1 Report post Posted February 18, 2018 (edited) OK so you decided to stop supporting SiliconDust HD Homerun products in EyeTV (see this thread**) and strangely you didn't explain when you made this change what *YOUR* recommendation is if we want to continue to use the latest versions of EyeTV in North America / Canada with an antenna NOT cable. I don't believe any of the hardware EyeTV sells works in North America / over-the-air (OTA/antenna), so what hardware do you recommend that you are committing to support for the next 5-10 years, that would allow anyone in a household to watch live TV from OTA/antenna on any device over wifi, *AND* allow EyeTV to act as a Mac based DVR? (This is what SiliconDust HD Homerun provides with EyeTV software). ** To be clear of course you can decide to stop supporting hardware by another manufacturer at any time. That's your right. But why not do it in a way that attempts to keep the trust between yourselves and the customers who chose, in good faith, to use your software with another manufacturer's hardware that, at that time, you did support. The *way* you let us know, means you've managed to upset a large number of customers. We just discovered your decision when we did a normal upgrade, no warning, no apology, no announcement to give us time to (for example), buy a replacement for our SiliconDust products that *does* work with EyeTV. In fact as far as I know you've not even made a recommendation of what you are suggesting HD Silicondust HD Homerun customers do - hence this post! By the *way* you have handled this has reduced the trust that 1000's of customers have for you and your products to zero. That's just *BAD* business / bad for profits - your shareholders / owners must be mad! Edited February 18, 2018 by eyetvuser Quote Share this post Link to post Share on other sites
eyetvuser 1 Report post Posted October 11, 2018 OK so I see you've posted some of the reasoning now here... and I have a follow-up question here. Hope you choose to respond Quote Share this post Link to post Share on other sites