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By the looks of most of the comments here - most of you aren't of the familiar with these idiot's first huge outage? It sounds like some of you may? It's been well over three years ago (maybe 5?) Certainly well before the pandemic, which by the way... didn't that start in China, too!??!? I'm afraid to tell you all - but when this happened back then - it went on for SEVERAL months if not a year. Back then we all kept getting the same misleading (lying) info, excuses, offers to extended service, no service, refunds, etc. EVERYTHING BUT the actual service we initially paid for. I tried setting us up with auto methods to get the EPG data back then, but I ended up just creating our own program schedule within EyeTV program itself. No trick or hack. Basically create the title of the show you want to record, with time and date. Just like the old days. Bad part was... if the show happened to not play that night, a rerun aired, replaced by something else - you didn't get your show - just whatever preempted it. Sounds like these guys are back to all the same shenanigans!! Short of it -- like last time, these Chinese owners will NOT honor any kind of subscription, or deal you may have had. They didn't years ago, and they won't now. They will however, like last time, string you along for MONTHS! They do NOT update the software. It's never been theirs, and they just rehash it all but changing menu button fields, etc., but never change anything, but actually... making it worse!!! If you look at the software from 15 years ago, and now -- it's EXACTLY the same!! Unfortunately, they really have ruined EyeTV products and software. We have 3 - 4 different devices, but really hate it all now. I initially came to the site today because I was just going to bite the bullet and purchase TV Guide, but I see that's all a fantasy again. I guess I'll be going to back to our auto/manual method. Oh well... at least I save myself the a headache and loss of more money. BT THE WAY... did anyone know that the actor who played "Peter Brady" from the Brady Family, Michael Knight was an initial owner/founder/backer of EyeTV hardware? I met him LONG ago at a Macintosh hardware event showing EyeTV equipment. A bit surreal and bizarre. LOL ANYWAY.... best of luck to all. Don't hold your breath too long before moving on.

Das funktioniert bei mir noch. Man muss dazu im Bereich „Alle Sender“ bei allen Sendern die EPG-Quelle auf „DVB“ umstellen. Dann bezieht er das Programm beim Schauen eines Senders oder wenn man in der EPG-Ansicht beim Zahnrad unten rechts „DVB-EPG aktualisieren“ auswählt. Leider bekommt man so nur das Programm für ein paar Tage, und man muss ständig von Hand aktualisieren lassen. Dafür kostet es nichts. Wenn man nur nicht schon für „EyeTV EPG-Premium“ bezahlt hätte.

I wonder when the LIERS at Genitech will stop lying at tell us what is really going on. This is time for a class action lawsuit. There is no technical issue, this I am assure of. As am electronics designer with a solid computer background (and an MSEE) I could have walked to the server in China or wherever it is, fixed it and walked back to Los Angeles in the time they have been lying about a "server issue". I can only think that they are using the Donald Trump school of business. Lie enough until they believe there own BS. I dare them to come clean. I suspect they can not afford to pay TV guide (and maybe others) so they continue to lie about the real cause. No one on this forum believes you anymore. If they remove this post I will continue to post it every day until I die !