Thanks for the supporting words Erik,
I have now once again cleared the mac from EyeTV and reinstalled. But when I arrive at the point of registry it is a failure and asks me to connect to Internet where I clearly is.
Today I tested to read the integrity police and that seemed to connect me to the North American site?? A clue to the problem? Choose the International version and reached the forum.
So is the EyeTV program supplied by Geniatech trying to connect me to a North American server for a Gracenote Guide? If so no wonder I can't get in contact with the Gracenote european version.