ReiVilo

The support from Geniatech hasn't answered my messages. I guess the development team is gone. On my last message, I've asked for a refund as EyeTV 4.0.0 for macOS is useless.

Same here, with EyeTV 8521, playing videos is no longer smooth. Updates are supposed to fix issues, not to introduce regressions.

Same problem here. I'm using the f ree and fast HandBrake to proceed with the conversion. The trick is to open the .eyetv file as a folder and select the .ts file inside.

Finally, Geniatech sent me another activation key. However, the way the activation keys are managed is rather limited and makes changing or reinstalling the Mac difficult. Does that mean the next time I change or reinstall my Mac, I should ask for another activation key?

First answer from the Help Desk: It looks Geniatech doesn't keep record of their customers. So message back with the EyeTV 4 invoice to get a new code.

Same problem here with EyeTV 4.0.0 (8519) on macOS 10.15.3. I sent a ticket to the help desk but still waiting for an answer with a solution. So no TV for the moment...

I'm trying to import an xmltv file to EyeTV 4.0 8518. The xmltv file is downloaded from https://www.xmltv.fr. The channels are set to xmltv and associated to the corresponding names from the file. However, no program appear on the Program Guide view. Any idea of what I am doing wrong? Thank you!

Which are the hardware and firmware versions of the EyeTV receiver? On my Mac mini, my EyeTV DTT receiver doesn't work, with no picture and no sound. Signal strength is good (70%) but signal quality is nil (0%). Hardware version is 1 and firmware 102.17 for my EyeTV DTT. The same EyeTV DTT works fine on a MacBook with Mac OS X 10.11.2.

Same problem here with an EyeTV Diversity. Since I've installed macOS 10.11.6 on my Mac mini, signal strength is 70% but signal quality is 0%. However, the EyeTV Diversity works fine on a MacBook macOS 10.11.6, signal quality is 80%. I'm using the latest release of EyeTV, 3.6.9 on both Macs. I've contacted the support last week but I'm still waiting for an answer and a solution. Thank you for your help.