claire

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About claire

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  1. Solution: GoTo System Preferences > Security & Privacy and click on the Privacy tab, scroll down to the Camera item in the sidebar and saw EyeTV listed there but unchecked, now please set to “Allow apps below to access your camera”. #Problem #fixed.
  2. claire

    Eytv 3.6.9 TV Guide update

    You can try this link to buy and renew the tv guide you need: https://www.geniatech.eu/product/tv-guide/ Best wishes to you~
  3. claire

    EyeTV not work

    Please send the detailed information of your problem to our supprt ticket. And we will help you with your problem totally.
  4. claire

    EyeTV DTT > Discontinued

    Hi , Please try to use the EyeTV Reporter software from your support webpage to deinstall the EyeTV software. After installing the EyeTV version 3.6.9 (7517) and a clean setup of the settings , then please check your problem again: https://www.geniatech.eu/eyetv/faq/wie-nutze-ich-das-eyetv-reporter-dienstprogramm/
  5. claire

    Invalid login or password

    Hi, Please tell us the email account you use and we will check it for you. Or you can send email to the support team and we will help you as soon as we see your ticket.
  6. claire

    eyetv hybrid doesn't work on Windows 10

    Hi, Please try this driver and change another USB interface to check it again: https://www.geniatech.eu/eyetv/?s=driver
  7. claire

    Alternate software for Windows 10?

    Hi, You can send the receipt of your product to the support team and they will help you.
  8. claire

    Renew TV Guide Subscription (12 month)

    Hi, We have replied you from email and please try another email account to check if you can access your EPG successfully. And if you have any problem, please contact us with the emial and we will try our best to help you.
  9. claire

    Subscription keys missing from EyeTV

    Hi, When you buy the EPG and you will get the key to activate your EPG, but once you use the key to activate the EPG successfully, then the key will be invalid. And when you buy the EPG again, you will get a new key.
  10. claire

    EyeTV W DVB-T2 h265 codec in Germany

    Hi, There is a new product named eyetv w II which can support the DVB-T2 HD will be released in the future, hope you can wait patiently.
  11. claire

    EyeTy T2 Lite vs. T2

    Hi gazon67, The eyetv 3.6.9 software can be used with the eyetv t2 lite.