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About RoyP

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  1. In June 2018 I asked Geniatech about upgrading the software v 3.6.9 to run on future Mac OSs which will only accept 64 bit. The answer is here: The new Mac OS will be launched in September or October 2019 The information is not very clear but the company seems to be aware of the problem, Whether it does anything about it is another matter. Some of us still have a useless EyeTV Mobile device which will only run on iOS 9 or below so the prospect of upgrading 3.6.9 does not look good.
  2. A number of users have posted on this topic. Geniatech has done nothing. I emailed the company and was told that the tech. staff were working on the problem but nothing happened. I tweeted the company but received no answer. Bearing in mind that Apple releases beta versions of its operating systems to developers months before releasing the final version Geniatech had plenty of time to rework the software to make it compatible with iOS 11. The obvious conclusion is that the company has no intention of making the device compatible with iOS 11 and we are simply left with junk.
  3. RoyP


    Assuming that Geniatech produces a fix for iOS 11 can the company please confirm that it will put it in the AppStore as an update.